Vishal Padghan

Discover the top Incident Management Tools for 2025 in our comprehensive comparison guide. Explore key features, pricing, and expert insights to choose the best platform for your IT team's needs.

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February 11, 2025

Discover the complete Incident Management Process—from detection to resolution. Learn about ITIL Incident Management Process, workflows, lifecycle stages, and best practices to enhance business resilience and minimize downtime. Optimize your Incident Management Team for efficiency today!

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February 5, 2025

Learn everything about an Incident Management Team—roles, structure, and best practices. Discover how a well-structured IMT reduces downtime, enhances security, ensures compliance, and improves customer trust.

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January 30, 2025

Explore the cutting-edge advancements in Incident Management Software for 2025. Discover trends, key features, and best practices to revolutionize your team's efficiency in crisis handling.

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January 23, 2025

Discover how to choose the right incident management tool for your team. Learn about key features, team needs, and why tools like Squadcast are essential for seamless incident response and efficiency.

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January 17, 2025

Explore the evolution of enterprise incident management from manual processes to AI-driven, cloud-based solutions. Learn how tools like Squadcast redefine modern incident response for seamless operations and resilience.

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January 16, 2025

As 2024 draws to a close, we’re excited to reflect on a year filled with innovation, customer success, and continuous improvements at Squadcast. From game-changing feature releases to remarkable customer achievements, this has been a year of progress and transformation. In this blog, we’ll walk you through everything that made 2024 a standout year for Squadcast.

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December 31, 2024

Discover why enterprises are choosing Squadcast over legacy on-prem solutions. Learn how modern incident response, AI, and cloud-based tools revolutionize enterprise incident management. Scale, collaborate, and resolve faster!

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December 26, 2024

Discover how incident management automation and incident response automation can transform your operations. Learn to leverage data and AI to optimize the incident response lifecycle, reduce alert fatigue, and drive continuous improvement with Squadcast's cutting-edge tools.

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December 20, 2024

Explore the ultimate guide on retrospective vs. post mortem, uncovering their differences, significance, and best practices to drive Agile retrospectives and continuous team improvement.

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December 19, 2024

Discover the power of incident response timelines in effective crisis management. Learn how they enhance the incident response life cycle, streamline processes, and ensure faster resolutions. Explore tools like Squadcast's Incident Activity Timeline for real-time tracking and actionable insights.

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December 13, 2024

Discover effective strategies for improving team health through on-call management. Learn how to optimize on-call incident collaboration with automated alerting, an on-call platform, and better team support to ensure smooth, efficient operations.

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December 12, 2024

Discover how DevOps APIs revolutionize workflows, from automation and API deployment to incident management. Learn why APIs are the backbone of faster, reliable software delivery and system resilience.

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December 11, 2024

Discover what is Runbook Automation and how it streamlines incident resolution. Learn best practices and step-by-step guidance on how to create a runbook automation activity template to boost efficiency, reduce errors, and enhance IT operations.

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November 29, 2024

Discover how Squadcast helped Fortune 500 companies seamlessly migrate from legacy tools and optimize incident management processes. Learn about tailored migration strategies, cost savings, and customer success stories in this insightful blog. Scale your operations with Squadcast!

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November 28, 2024

Discover how the Shift Left movement revolutionizes DevOps by integrating security early in the SDLC. Learn actionable tips to implement Shift Left with GitLab, automate testing, and boost collaboration for faster, secure software delivery.

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November 27, 2024

Discover how Service Reliability Management (SRM) ensures consistent service performance, builds customer trust, and enables innovation. Learn SRM’s key principles and how Squadcast empowers your business with incident management, automation, and transparency for seamless reliable service delivery.

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November 22, 2024

Discover how GenOps is revolutionizing IT operations by addressing the complexities of cloud-native and hybrid environments. Learn why transitioning from DevOps to GenOps is essential for scalability, resilience, and real-time adaptability in modern IT landscapes.

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November 20, 2024

Discover the top 10 IT alerting softwares for proactive monitoring and rapid incident response. Learn how IT alerting software enhances system uptime, reduces downtime, and improves operational efficiency with best practices and key metrics for success.

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November 15, 2024

Discover how automated incident response works and why it’s essential for faster, more efficient resolutions. Learn about key benefits, examples, and best practices for implementing incident management automation

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November 8, 2024

Discover how Squadcast empowers continuous improvement in incident response, optimizing processes, automating workflows, and enhancing collaboration to drive long-term growth and resilience in your organization.

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October 29, 2024

Explore the challenges and opportunities in incident management for cloud-based systems. Understand how cloud technology has transformed business infrastructure and incident response, with insights on root cause analysis, real-time monitoring, compliance, and more. Discover best practices for optimizing cloud incident management, leveraging AI, automation, and proactive strategies to ensure system reliability and resilience.

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October 25, 2024

Learn the fundamentals of enterprise incident management, from identifying and resolving incidents to minimizing downtime and improving operational efficiency. Discover best practices and tools to enhance business continuity and customer satisfaction.

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October 23, 2024

Discover the key differences between reactive and proactive incident management and response strategies, and learn how to strike a balance for minimizing downtime, improving customer satisfaction, and optimizing IT management. Explore the pros, cons, and best practices for choosing the right approach

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October 17, 2024

Discover the top 10 signs your organization needs an incident management and incident response tool. From rising incident complexity to disjointed communication and long resolution times, learn how the right tool can streamline responses, reduce downtime, and improve operational efficiency.

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October 11, 2024

Discover how AI is revolutionizing Site Reliability Engineering (SRE) by automating routine tasks, enhancing incident management, and enabling proactive system maintenance. Learn about AI technologies, their benefits, and future trends shaping the evolution of SRE.

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October 10, 2024

Discover how AI is revolutionizing SaaS and cloud software with key trends shaping 2025. From hyper-personalization and autonomous cloud management to AI-driven security and predictive analytics, explore the future of intelligent, adaptive, and efficient SaaS solutions powered by AI innovation.

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September 26, 2024

Discover how AI transforms incident management and incident response! From proactive detection to automated resolutions, AI optimizes response times, enhances security, and reduces downtime. Learn why AI is crucial for managing modern IT ecosystems and how it improves every stage of incident response in today's digital world.

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September 20, 2024

Discover the future of SLOs in DevOps and how AI, automation, and dynamic metrics are transforming reliability management. Learn to navigate common pitfalls like unrealistic goals, overcomplicated metrics, and stakeholder misalignment for improved performance.

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September 13, 2024

Enhance your incident response call etiquette with technology. Learn how AI, automation, and modern tools like Squadcast improve clarity, focus, and respect in high-stakes situations. Discover the future of IR calls with AI moderation, alert deduplication, and more.

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September 11, 2024

Discover the key components, best practices, and design strategies to monitor, manage, and optimize Service Level Objectives (SLOs). Whether you're an engineer or a manager, this guide to create effective SLO Incident Dashboards will help you drive actions, enhance service reliability, and meet user expectations.

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August 26, 2024

Learn how Mean Time to Repair (MTTR) impacts customer satisfaction and business success. Discover strategies to reduce MTTR, enhance operational efficiency, and improve customer trust, while gaining a competitive edge through faster service restoration and reduced downtime costs.

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August 16, 2024

Reducing Mean Time to Repair (MTTR) is a strategic imperative for modern businesses. This blog explores how to reduce MTTR to enhances productivity, saves costs, boosts customer satisfaction, improves employee morale, and offers a competitive edge, demonstrating a clear ROI through real-world examples.

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August 8, 2024

Enhance your Incident Management with Squadcast's new Audit Logs feature. Gain visibility and control with comprehensive records of user activities, ensuring improved security, compliance, and team efficiency. Simplify incident resolution and optimize workflows effortlessly.

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August 5, 2024

Looking for efficient Pagerduty Alternatives and Competitors? Discover five compelling reasons to switch from PagerDuty to more effective incident management alternatives. Enhance user experience, enjoy transparent pricing, leverage SRE-focused features, streamline workflows, and benefit from superior support.

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July 31, 2024

Streamline IT operations by integrating incident management platform or incident resolution software with your existing systems. Boost response times, enhance collaboration, and ensure reliability with our step-by-step guide.

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July 19, 2024

Transition to an open-source environment seamlessly with practical steps outlined in this guide. Enhance flexibility, innovation, and cost savings for your business.

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June 28, 2024

Mitigate the adverse effects of incidents in your enterprise with a well-structured incident management process. Preserve your reputation and ensure operational continuity.

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June 14, 2024

Discover the essential elements of an Incident Management tech stack to streamline operations. Increase performance, reduce costs, and optimize tools effectively.

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May 30, 2024

Learn how Site Reliability Engineering (SRE) transforms IT operations with best practices for reliability, scalability, and performance. Discover SRE principles today.

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May 27, 2024

Discover the value of Incident Response platforms, focusing on ROI metrics & measurable outcomes to streamline your Incident Management processes.

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May 17, 2024

Discover strategies for driving technical delivery in enterprise platforms. Learn how to balance speed and quality effectively for long-term success.

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May 16, 2024

Learn how to turn failures into learning opportunities with post-incident reviews, a path to improvement and enhance reliability and efficiency.

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May 10, 2024

Discover the complexities of IT operations for startups and learn strategies to navigate them effectively.

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May 9, 2024

Explore why every engineer should champion site reliability, from understanding SRE principles to fostering a culture of reliability.

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April 29, 2024

Discover why SLOs are revolutionizing Incident Response. Learn how to prioritize, automate & optimize your response strategies to minimize downtime.

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April 24, 2024

Discover how Site Reliability Engineering (SRE) empowers enterprises to cultivate a culture of reliability at scale, balancing innovation with stability for seamless customer experiences.

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April 23, 2024

Craft an efficient IT Incident Management plan with our guide. Learn best practices & templates for seamless resolution

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March 22, 2024

This blog explores how Service Level Objectives (SLOs) connect technical excellence with customer satisfaction. Learn how SLOs empower teams to deliver exceptional digital experiences.

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March 21, 2024

Empower your response team with Squadcast's Additional Responders feature. Swiftly coordinate incidents with extra support.

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March 18, 2024

Unlock the true essence of ROI: It's more than just numbers. Explore its impact on strategy & growth in this comprehensive deep dive.

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March 14, 2024

Dive into the complexities of REST API versioning strategies. Learn effective approaches for navigating the ever-evolving landscape of web development.

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February 29, 2024

Discover how SRE teams navigate the delicate balance between innovation and reliability. Learn strategies, best practices, and real-world insights in our comprehensive guide.

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February 28, 2024

Unlock the potential of digital operations! Dive into comprehensive insights covering Incident Management, DevOps, automation, and more. Embrace the future with AI, IoT, and robust cybersecurity strategies.

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February 16, 2024

Elevate your Incident Management with Squadcast & ServiceNow Integration. Seamlessly bridge communication gaps, synchronize workflows, and enhance collaboration for faster incident resolution.

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February 14, 2024

Unveil the secrets to system reliability by comparing MTTR, MTBF, MTTD, and MTTF metrics. Learn how to optimize incident response and ensure seamless operations.

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January 29, 2024

Delve into the intricate interplay of AI-driven incident management and human oversight. Discover the nuanced balance between innovation and experience in Site Reliability Engineering (SRE), guiding the trajectory of reliability in the future through our insightful blog.

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January 25, 2024

This blog explores Squadcast's latest feature Service Graph that enables you to view the health of your services in a single, connected graph so you can easily track how different services are linked and gain insights into their current state.

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November 28, 2023

Maximize Incident Response efficiency with the RapidSpike and Squadcast integration. RapidSpike is a website performance & uptime monitoring tool that guarantees uninterrupted website operations. Learn how to route RapidSpike alerts to Squadcast and ensure peak swift responses to website issues, uninterrupted service reliability, and enhanced security.

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October 25, 2023

Learn how Squadcast's latest integration with Blue Matador streamlines AWS infrastructure monitoring by seamlessly routing alerts, ensuring efficient incident response and cloud operation management.

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October 19, 2023

This blog explains Global Event Rulesets that let you create rulesets for alert routing, eliminating the need for individual alert source webhooks setup for each Service. This centralized routing simplifies configuration management, saving time and enhancing efficiency, particularly for users dealing with numerous micro-services.

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October 4, 2023

Having the context of how similar issues were handled in the past can be invaluable. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar incidents related to the service they are currently investigating thus enabling faster Incident Resolution.

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September 28, 2023

Use Helm Dry Run to validate Helm charts before deploying to Kubernetes. Our guide covers best practices, troubleshooting tips, and how to ensure successful deployments.

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August 27, 2023

Learn how Azure Monitoring Agent (AMA) enables efficient monitoring of Azure resources with diverse data collection, real-time alerts, and seamless Azure Monitor integration.

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August 13, 2023

Squadcast's Key Based Deduplication feature, enables you to define dedup keys using customizable templates for configured alert sources. With this feature, you can automatically group similar incidents and effectively deduplicate alerts. This blog provides detailed information on accessing the feature, exploring its primary functionalities, and the best practices.

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August 1, 2023

Learn how to effectively manage Docker Compose logs with best practices for viewing, filtering, and troubleshooting in multi-container environments. Elevate your logging strategy today.

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July 2, 2023

Learn several Kubernetes monitoring best practices to gain visibility over your workloads and meet business goals.

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July 2, 2023

This blog explains how you can integrate Bitrix24 with Squadcast and effectively route alerts such as creation of a lead on Bitrix24 CRM or creation of a task in Bitrix24 to Squadcast

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June 23, 2023

Endtest is a low code test automation platform enabling organizations to efficiently build automated end-to-end tests for web and mobile applications.Integrating it with Squadcast will help you route detailed alerts from Endtest to the right users in Squadcast.

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June 22, 2023

Delve into an in-depth analysis of AWS Cloudwatch Vs Cloudtrail. Compare the features of AWS CloudTrail and AWS CloudWatch including their use cases, pricing, and accompanied implementation guides.

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June 9, 2023

This blog will introduce you to the latest & more improved version of our Mobile App, designed for delivering a better user experience, enhanced design, greater stability, & reliability.

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June 7, 2023

Monitor systems using Prometheus Blackbox Exporter with our detailed guide. Learn installation, configuration, and best practices for rich metric collection and improved observability.

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May 29, 2023

Creating an effective On-Call schedule is crucial for ensuring the success of any organization. A well-planned on-call schedule can improve employee satisfaction, reduce burnout, and increase productivity. This blog helps you create your On-Call Schedule in Squadcast from scratch.

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May 29, 2023

Learn how to install Prometheus on Kubernetes for comprehensive observability. Follow our tutorial with examples, installation options, and key considerations.

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April 20, 2023

Learn how to design a resilient Incident Response plan by assessing system components, evaluating resilience, monitoring, alerting, and logging.

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April 17, 2023

Learn to write effective Prometheus alert rules for monitoring cloud-native environments. Get sample rules, best practices, and tips to avoid common pitfalls.

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April 17, 2023

HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution for service providers to help them manage their entire business, modernize customer experience and automate services. You can now integrate it with Squadcast, an end-to-end Incident Response & Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.

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April 3, 2023

We have made some major improvements to our Slack integration capabilities by introducing a bunch of UI and functional improvements. This blog will give you an overview of the latest improvements supported by this integration which we hope will help in better collaboration and Incident Management.

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March 28, 2023

Auvik is a cloud-based network management software that gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. This blog is a step by step guide that will help you set up Squadcast-Auvik Integration so you can route detailed alerts from Auvik to the right users in Squadcast.

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March 14, 2023

Hund is a popular monitoring and communication tool that helps you keep track of important metrics. Integrating Hund with Squadcast can help your organization in routing detailed alerts and enhance your incident management process.

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December 28, 2022

Amazon GuardDuty is a threat detection service used to monitor AWS accounts and workloads for malicious activity (threat detection) and integrating it with Squadcast can help you leverage various incident response and SRE features of Squadcast to keep your systems reliable.

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December 27, 2022

Discover the roles and functions of Network Operation Centers (NOC). Learn how NOC teams and NOC alerts work to ensure network reliability and performance.

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December 19, 2022

Plesk 360 is a popular monitoring and management tool that helps you keep track of important metrics and prevents downtime. Integrating Plesk 360 with Squadcast can help your organization in routing detailed alerts and enhance your incident management process.

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December 15, 2022

APImetrics is an API Monitoring solution that lets you make API calls from external, remote cloud locations with the same user security configurations. You can now integrate APImetrics with Squadcast, to route detailed alerts to the right users and enhance your incident management process.

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December 14, 2022

Postmark is a simple email delivery system that sends transactional and marketing emails and has them delivered to the inbox on time. You can integrate it with Squadcast, to route detailed alerts from Postmark to the right users in Squadcast.

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November 25, 2022

CircleCI is a continuous integration and continuous delivery (CI/CD) platform used for implementing DevOps practices. This blog explains how to integrate it with Squadcast to route detailed alerts from CircleCI to the right users in Squadcast and enhance your incident response management process.

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November 16, 2022

AWS Elastic Beanstalk, lets you easily deploy and manage applications without the need to learn about the underlying infrastructure that runs these applications. This blog explains how to set up AWS Elastic Beanstalk-Squadcast integration and route detailed monitoring alerts from AWS Elastic Beanstalk to the right users for quick and efficient incident response.

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October 27, 2022

With the adoption of cloud and microservices, modern IT infrastructures operate with a mesh of services that cater to multiple user requirements. It can get very difficult to keep track of numerous services simultaneously. In this blog, we will explore Squadcast’s Service Catalog and understand how it helps in better service management and ownership.

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September 26, 2022

If done right, retrospectives can help you inspect past actions, and take steps to guide teams towards continuous improvement. This blog will help you understand what retrospectives are and provide valuable tips to make your retrospectives meaningful.

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September 16, 2022

Dive into SOCs: Uncover SOC roles and responsibilities, key players, and outsourcing pros/cons. Fortify digital defenses against cyber threats.

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September 6, 2022

Responders are often overwhelmed by the volume of incidents and end up de-prioritizing certain important incidents. Hence it is important to have an efficient on-call scheduling strategy in place. In this blog, we will explore how Round Robin Escalations can help distribute on-call load and set up efficient on-call schedules.

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August 30, 2022

Healthchecks is a popular site monitoring solution, used by numerous organizations to solve their monitoring and alerting needs. Integrating it with Squadcast can help your organization route detailed alerts and enhance your incident response management.

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August 26, 2022

Canary Deployment: the right way to test your code. Learn how to implement canary deployments in Kubernetes for your SaaS application. This step-by-step guide covers the benefits, process, and best practices for safely rolling out new features with minimal risk.

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August 25, 2022

Uptime is a site monitoring solution used to reach various endpoints & notify users via push notifications when downtime is detected. Integrating it with Squadcast can help your organization route detailed alerts and enhance your incident response management.

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August 18, 2022

Ignoring anti-patterns can be far worse than settling for safe and rigid processes. This blog will explore anti-patterns in incident response and tell you why you need to unlearn those.

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August 2, 2022

Amazon OpenSearch is an open-source search and analytics suite derived from Elasticsearch. It lets you perform interactive log analytics and real-time application monitoring with ease. If you use Amazon OpenSearch for your monitoring and analytics needs, you can now integrate it with Squadcast to route detailed alerts from Amazon OpenSearch to the right users in Squadcast.

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July 12, 2022

Amazon EKS is a popular AWS service that makes it easy to run Kubernetes on the AWS cloud. This blog will help you set up & manage EKS & take advantage of the native integration of EKS with other AWS services.

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June 20, 2022

Amazon Route 53 is a versatile AWS cloud service designed to offer businesses an efficient way to route end users to Internet applications. In this blog, we will explore how Amazon Route 53 service can help configure DNS health checks & then monitor your applications’ ability to recover from failures.

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June 10, 2022

You can now integrate OSNexus QuantaStor with Squadcast to enjoy robust storage management and leverage seamless incident response, to meet your high reliability goals.

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June 2, 2022

AWS CloudTrail is a highly effective cloud service, which enables governance, compliance, risk and operational auditing of your systems. Integrating it with Squadcast can help you route alerts via an SNS endpoint to the right users for efficient incident response.

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May 31, 2022

Explore the differences between Opsgenie vs Splunk for incident management tools. Compare features focused on alerting, AI, Automations, integrations, and pricing to select the best tool for your needs.

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Discover how FireHydrant and PagerDuty differ in incident management. Compare their capabilities, integrations, and costs to find the best solution for you.

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