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Reliability Automation Platform
Step into the future of ReliabilityOps with Squadcast. Seamlessly bring together your operations under one roof for streamlined Incident Management.
Modernize your Incident Management workflows with Squadcast’s Reliability Automation Platform. Implement functional enhancements with the help of AI, ML and intelligent automation.
Your Partner in Business Resilience and Operational Excellence
Simplified Operations
Squadcast simplifies complex Reliability Management, ensuring your services stay up 24/7. Say goodbye to chaotic manual processes and hello to a well-oiled machine.
Efficient Incident Response
When issues arise, time is crucial. With Squadcast, you can get all hands on board and tackle incidents swiftly, minimizing downtime and mitigating the impact on your business.
Unified Operations
Bring together all aspects of Reliability Management under a unified platform. Foster team collaboration, cut down on excessive tools, and save costs while boosting your business's resilience.
Intelligent Automation & ML
Squadcast's platform simplifies operations with functional AI, ML and automation improvements, ensuring your services stay up 24/7. Reduce toil and say hello to a well-oiled machine.
Unified Operations for Quicker Response
When issues arise, time is crucial. With Squadcast, you can get all hands on board and surface all relevant info in a single platform to minimize downtime and its impact on your business.
Enterprise Grade Performance at Scale
Experience advanced incident management with an API-centric design for complex and evolving environments, offering true scale and effortless extensibility.
Franco Gilio
Co-Founder and CTO
Squadcast helped us quickly revamp our incident response process & improve our on-call culture
This case study talks about how Publica found a more affordable and easy to use incident management and alerting replacement for PagerDuty in Squadcast. With Squadcast's escalation policies and instant alerting has helped Publica improve communication, ownership and reduce MTTR.
Upgrade Your Reliability Operations With AI, ML, and Automation
AI-Powered Incident Automation
Leverage Gen AI and intelligent algorithms to automate critical tasks such as generating incident summaries, locating the right runbooks, and pausing non-critical alerts. Submit feedback at every stage easily to increase accuracy over time.
Use event-driven triggers to tag and route incidents and to establish custom rules to group or suppress alerts automatically; while adopting a human-in-the-loop approach to keep things accurate.
Our proprietary ML techniques allow you to get historical incident insights about the service you’re investigating. Make use of insights from heatmaps, trends, and incident snapshots to make data-led decisions.
Eliminate toil from routine tasks, cross-team collaboration, and resolution steps. Minimize manual effort in accessing the right runbooks, making HTTP calls, and setting up incident channels or video conferencing.
Minimized Toil = Maximized Focus With Squadcast's Workflows, you can reduce operational toil. Refine your incident response workflow by setting up automation with specific triggers, ensuring regular tasks like tagging, accessing Incident Notes, sending an email or setting up a dedicated Slack channel for incidents, are handled smoothly.
Teamwork Made EasyRamp up collaboration effortlessly by integrating your communication tools directly into the Workflow. Set things up so that video conferencing, chat, or other communication tools are automatically linked to Incidents, depending on their status, origin, or tags.
Smart Automation for Incident ResolutionGain mastery over Incident Response with smart automation that retains human oversight. Say goodbye to manual tasks like adding Runbooks, speeding up Incident Resolution and boosting overall efficiency.
Efficient Incident Response WorkflowIn the heat of critical incidents, utilize HTTP calls and manual webhooks for seamless management of tasks like data integration and instant notifications. These actions expedite response and ensure consistency, freeing your team to focus on strategic resolution.
A Platform Built Around Site Reliability Engineering Principles
Accelerate Production VelocityWith our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate custom tools. Increase your deployment frequency confidently with our Service Maintenance Windows.
Contextual visibilityStay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.
Deliver Reliable SoftwareWith our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Iterative Continuous ImprovementUnleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Increase Availability and UptimeService downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.
Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.
Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.
Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.
Accelerate Production VelocityWith our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate custom tools. Increase your deployment frequency confidently with our Service Maintenance Windows.
Contextual visibilityStay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.
Deliver Reliable SoftwareWith our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Iterative Continuous ImprovementUnleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Increase Availability and UptimeService downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.
Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.
Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.
Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.
Native Integrations with your Tech Stack
Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.
Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.
Kegan Adams
COO
Trusted By Global Businesses
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Locate Product Documentation, access Case Studies, Product Updates, and more. Hang out with our awesome developer community!
Explore Squadcast
Our platform seamlessly integrates incident management, on-call scheduling, and performance monitoring with real-time analytics. Designed to enhance your workflows, it simplifies collaboration and boosts efficiency.