Maintaining comprehensive records of user and entity-related changes within your Incident Management platform is crucial. Organizations have long relied on external analytics tools for these insights. However, the demand for an integrated solution within Squadcast has been growing. We are excited to introduce Squadcast's Audit Logs feature, designed to address this need directly within our platform.

What Are Audit Logs?

Audit logs, also known as audit trails, are records that chronologically document a sequence of activities or changes within a system. They capture detailed information such as the time of the event, the user involved, the action performed, and the outcome of the action. This feature facilitates:

• Security Monitoring: Detect unauthorized access or suspicious activities.
• Compliance: Ensure adherence to regulatory standards and internal policies.
• Forensic Analysis: Investigate security breaches or incidents.
• Accountability: Track user actions to ensure responsible use of resources.‍
• Troubleshooting: Diagnose and resolve system errors or issues.

Benefits for Your Enterprise

Simplified Incident Resolution

Audit Logs provide critical insights into configuration changes, helping to quickly identify the root cause of any issues. By tracing the changes made to your account, teams can resolve incidents more efficiently, minimizing downtime and ensuring a smoother operation.

Improved Team Management

Gain valuable insights into user activity and platform usage trends. This information helps optimize team workflows, identify active or inactive users, and ensure everyone maximizes Squadcast's capabilities. Encouraging more active use of the mobile app, for instance, can improve response times and overall team efficiency.

Enhanced Security and Compliance

Audit Logs help maintain a historical record of all activities for audit purposes, ensuring your organization adheres to internal regulations and industry standards. This comprehensive record is crucial for tracking changes, ensuring accountability, and maintaining security protocols.

Encouraging Mobile App Usage 

By monitoring user activity, organizations can push their users to be more active on the mobile app, thereby improving their response times during incidents.

User and Team Management

Organizations can view active or inactive users across Web, Mobile, or APIs to manage teams better and ensure optimal engagement with Squadcast.

Using the Audit Logs Feature

You can access Audit logs under Settings -> Audit Logs and directly view the Live Logs for the selected duration.

This feature allows you to view, filter and export logs with ease. Explore how you can do that with our Audit Logs Documentation.

Conclusion

The introduction of Audit Logs in Squadcast provides you with the visibility and control needed to manage your incident response more effectively. By integrating this feature directly into Squadcast, we offer a seamless and more efficient way to access critical data.

Stay ahead with Squadcast's new Audit Logs feature, ensuring enhanced security, improved team management, and simplified incident resolution. Explore this addition to our platform and take your incident management capabilities to the next level.

Ready to experience the benefits of Audit Logs? Get started with Squadcast today and see how this feature can transform your incident management process.