Who are the competitors of PagerDuty?

PagerDuty is a popular incident management system used by many organizations around the world. A great alternative to PagerDuty is Squadcast - an end to end reliability platform that unifies On-Call Management, Site Reliability Engineering (SRE), and Incident Response within a single platform. With Squadcast, users can easily set up notifications, manage team schedules, and resolve incidents quickly and efficiently.

Is PagerDuty open source?

No, PagerDuty is not open source. PagerDuty is a cloud-based Saas software platform that provides incident response for IT departments.

What are the limitations of PagerDuty?

One of the main limitations of Pagerduty is its high cost making it unfeasible for certain organizations. Additionally, its steep learning curve may pose challenges for users attempting to adopt the platform.

What is the user limit in PagerDuty?

The free plan has a user limit of around 5 users per month and does not support international phone/SMS notifications.

Looking for a Worthy PagerDuty Alternative?

Name: Squadcast - The best pagerduty alternative
Brand: Squadcast
Rating: 4.5 (138 reviews)

Uncomplicate Event Intelligence and Automations! With Squadcast’s easy-to-use UI, highly configurable rule-based automation engine, and contextual alert routing, our competitive advantage over PagerDuty is beyond just fair and flexible pricing.

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Squadcast vs PagerDuty
(SRE vs On-Call)

Calculate Your Savings With Squadcast

Features

(*) Coming Soon

Easiest On-Call with
SRE

Bulky and Cumbersome
On-Call Platform

The Squadcast Advantage

Easy and Intuitive UI / UX

24/7 Support

Prioritized feature request

Billing

Custom billing

Stakeholder accounts with view-only access

Freemium plan

Business / User Stakeholder Accounts

Only available as an add on

Event Intelligence & Automation

Automated Service Maintenance Windows

Advanced Alert Noise Suppression with Automated Event Tagging

Customizable Alert Severity levels

Powerful and Configurable Alert Deduplication

Multiple Alert Sources per service

Alert Correlation

Available only in higher plans

SRE Visibility

SLI monitoring & SLO dashboards

Automated Incident Reviews with Postmortem Templates

Collaboration & Response

Incident Notes

Conference bridge*

Status Pages

Status Page

Subscribe to Status Page with email notifications

Access Management

Role-based access control

Single Sign-On

Alerting

Email, push, SMS and phone notifications

User Preference for Notification

On-call Management

Build your own alert source integration*

Escalation Policies

Webforms (Recommended alternative to Live Call Routing)

Only available as an add on

On-call Scheduling

Event Aggregation & Routing

Manual Event Tags

Available only in higher plans

Custom API access

Reporting & Analytics

Automated Incident Timeline with manual edit access

Only available as an add on

Real-time dashboards

Only available as an add on

Incidents analytics

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Revamp your Incident Response
while you save!

See how we stack up against multiple tools in our offering
as one integrated Reliability Workflow platform

Hassle-free and Simple On-Call
Modern Incident Response with Intuitive Actionable Alerting
Enhance Transparency with fully customizable Status Pages

On-Call Management

Incident Response

Status Page

$160 / Month

for a team of 10 users billed annually

Multiple tools
‍

$699 / Month

for a team of 10 users billed annually

Optimize your savings by upto 300% per month

*Disclaimer: The above is an approximate calculation.

View Pricing

Move away from your Pager and
upgrade your Reliability Workflows

On-Call Management, Simplified

Intuitive UI, easy to setup on-call Rotations, Schedules and Escalation Policies which reduces the cognitive load on your on-call team.

Event intelligence & Automation

Squadcast is designed with a highly configurable rule-based engine that helps you reduce noise, deduce probable origin and manage event orchestration along with auto remediations.

Actions for Instant Response

Get faster resolution times, reduce downtime, and more streamlined processes with Squadcast Actions. Say goodbye to manual processes and quickly roll back when a release violates SLOs. Easily create runbooks for recurring incidents using our native Runbooks feature.

Gain Site Reliability Essentials

Practice Site Reliability Engineering (SRE) through better Incident Management to proactively respond, resolve, and learn from every incident. With Retrospectives and a native SLO tracker configure and monitor your SLO’s. Balance reliability and innovation by controlling your error budget expenditure.

What Makes
Squadcast Unique?

Fix issues faster, Be in Control

Upgrade system reliability and efficiency with our highly configurable rule-based automation engine. Refine key SLOs and SLIs to reflect customer happiness.

One platform for all your Reliability needs

Transition from on-call to SRE with a configurable feature set powered by an API first Incident Response ecosystem. Automate tasks, collaborate, make decisions and take actions - all under one hood.

Optimize Savings

Drive spends down while optimizing the Reliability and Resilience of your systems from one Simple, Affordable, Integrated, and Customizable platform.

Native Integrations
with your Tech Stack

Hit the ground running with your preferred set of tools for alerting and monitoring,
messaging, ticketing, log management, error tracking, ITSM and more.

Integrations

Extend our platform to other systems using our APIs and Webhooks

Public Rest APIs

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Learn how organizations are using Squadcast
to maintain and improve upon their Reliability metrics

Learn how organizations are using Squadcast to maintain and improve upon their Reliability metrics

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...

Read Case Study

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...

Read Case Study

Alexandre Lessard

System Analyst

Martin do Santos

Platform and Architecture Tech Lead

Sandro Franchi

CTO

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Mid-Market Asia Pacific Incident Management on G2

Squadcast awarded as "Best Software" in the IT Management category by G2 🎉 Read full report here.

What our
customers
have to say

"Mapgears simplified their complex On-call Alerting process with Squadcast.

Squadcast has helped us aggregate alerts coming in from hundreds of services into one single platform. We no longer have hundreds of...

Read Case Study

Alexandre Lessard

System Analyst

"Bibam found their best PagerDuty alternative in Squadcast.

By moving to Squadcast from Pagerduty, we have seen a serious reduction in alert fatigue, allowing us to focus...

Read Case Study

Martin do Santos

Platform and Architecture Tech Lead

"Squadcast helped Tanner gain system insights and boost team productivity.

Squadcast has integrated seamlessly into our DevOps and on-call team's workflows. Thanks to their reliability metrics we have...

Read Case Study

Sandro Franchi

CTO

Case Studies

See Squadcast in Action

Provide your teams with operational efficiency and achieve fastest incident resolution times. Schedule
a live demo to see how our SRE platform compares to any other PagerDuty alternatives.

Schedule a 1:1 Demo