What can I use instead of Opsgenie opensource?

One great alternative to Opsgenie is Squadcast - an integrated platform that unifies Incident Management, On-Call, and SRE workflows. The platform covers pretty much all the Opsgenie use cases and offers a host of additional SRE features like customizable alert severity levels, SLI monitoring & SLO dashboard, service maintenance windows, real-time dashboards, private status pages, web forms for incident reporting, round-robin escalations, etc. All of this comes neatly packaged in an intuitive UI, which can be set up and implemented with minimal effort.

Is Opsgenie worth it?

Though Opsgenie is a popular tool that has been around for sometime it's value proposition is now challenged thanks to the high costs associated with it and the availability of better priced alternatives. One scuh alternative is Squadcast - a modern incident management tool that provides a simple and intuitive interface for managing incidents.Squadcast additionally gets critical SRE features that Opsgenie misses out on like customizable alert severity levels, SLI monitoring & SLO dashboard, service maintenance windows, real-time dashboards etc. and comes out to cost much less than Opsgenie. Ultimately, whether Opsgenie is worth it depends on your business needs and budget, but it's worth considering Squadcast as an alternative.

Is Opsgenie part of Atlassian?

Yes, Opsgenie is a part of Atlassian. In 2018, Atlassian acquired Opsgenie, which is a leading incident management platform that enables DevOps teams to quickly respond to and resolve critical incidents. The acquisition of Opsgenie has helped Atlassian to strengthen its DevOps capabilities and enhance its incident management tools. By adding Opsgenie to its suite of products, Atlassian can now offer a comprehensive set of tools that can help teams collaborate and respond to incidents in real-time. Atlassian has also integrated Opsgenie with its other products, such as Jira and Confluence.

Is Opsgenie a monitoring tool?

Opsgenie is not just a monitoring tool, but rather an incident management platform that helps teams detect, notify, collaborate, and resolve incidents quickly and effectively. While Opsgenie does offer monitoring capabilities, such as monitoring infrastructure, applications, and logs, it's main focus lies in to provide advanced features like on-call scheduling, escalation policies, and integrations with other tools. Opsgenie also offers alerting options, including email, SMS, phone calls, and mobile push notifications, enabling teams to stay informed and take action on incidents from anywhere.

The Best Opsgenie Alternative

Name: Squadcast - The best Opsgenie alternative of 2023
Brand: Squadcast
Rating: 4.5 (138 reviews)

Squadcast: The Complete Opsgenie Alternative

A Unified Platform for Zero Context Switching

Squadcast combines On-Call Management and Incident Response in an API-driven platform, ensuring extensibility, seamless workflows, and reduced alert noise—an ideal Opsgenie alternative.

Break Free from the Atlassian Silo

Squadcast’s bidirectional Jira integration enables seamless ticket management across platforms. With Atlassian suite compatibility, built in Runbooks, and Status Pages, it’s the top Opsgenie alternative.

Data-Driven Insights for Continuous Improvement

Leverage ML-powered Reliability Insights and Past Incidents to spot patterns, refine operations, and accelerate incident resolution.

Where Incident Response
Meets Reliability Automation

Cobbling different products together to achieve better 'Reliability' is, well, quite unreliable 🙂
Experience what makes Squadcast a perfect Opsgenie Alternative with our end-to-end Incident Management platform that leads to better Reliability

Squadcast Reliability Automation Platform

SLOs

Continous Learning with AI/ML Ops*

On-Call Management

Incident Response

Automate with Workflows

* Coming Soon

Better
Visibility

Reliability
Automation

Zero Context
Switching

Enhanced
Collaboration

Quicker
Resolutions

Continuous
Learning

Better
Transparency

squadcast reliability automation platform

Squadcast Reliability Automation Platform

Continous Learning with AI/ML Ops

On-Call Management

Incident Response

Automate with Workflows

*Coming Soon

Better Visibility over Services & SLOs

‍Service Level Objectives ensure reliability, while our Service Graph & Catalog offer a quick ecosystem health view.

Automate with Workflows

Automate routine tasks with Workflows to improve efficiency & Reliability.

Combined On-Call & Incident Response

Access all on-call and incident data within a single Unified Platform.

Quicker Resolutions with Runbooks

Add Runbooks to incidents automatically & let teams resolve incidents quickly.

Foster a Learning Culture with Postmortems

Analyze incident data to identify Root Causes and make informed decisions.

Status Pages for Transparency

Practice transparency with everyone involved with customizable Status Pages.

Delivering efficiency and value across the
Incident Management Lifecycle

While Atlassian's bundle might save you a few dollars, Squadcast as an Opsgenie Alternative enhances your team's effectiveness and organization's reliability.

68%

Reduction in average MTTR

$500k

Saved per year, per customer

1000+

Hours saved per customer

*above are median stats across our global client base of product & service companies

Since the implementation of Squadcast, we’ve managed to reduce the number of incoming alerts from tens of thousands to hundreds, all thanks to the flexible deduplication mechanism. CloudOps work has never been more organized and for the first time, we are able to use the Postmortem feature as a true knowledge base for repeating alerts. Squadcast brings simplicity and flexibility and has a direct effect on the decrease in alert fatigue and the increase of awareness.

Avner Yaacov

Senior Manager

Squadcast vs Opsgenie

Squadcast is more than just an Opsgenie Alternative
Delivering features designed for DevOps and SRE Teams

Features

(*) Coming Soon

One platform for all your Reliability Workflows

Bulky and Cumbersome
On-Call Platform

The Squadcast Advantage

Easy and Intuitive UI / UX

24/7 Support

Prioritized feature request

On-call Management

Build your own alert source integration*

Escalation Policies

Webforms (Recommended alternative to Live Call Routing)

Available only in higher plans

On-call Scheduling

Alerting

Email, push, SMS and phone notifications

User Preference for Notification

Available only in higher plans

Event Intelligence & Automation

Automated Service Maintenance Windows

Advanced Alert Noise Suppression with Automated Event Tagging

Customizable Alert Severity levels

Powerful and Configurable Alert Deduplication

Multiple Alert Sources per service

Response Actions

SRE Visibility

SLI monitoring & SLO dashboards

Automated Incident Reviews with Postmortem Templates

Available only in higher plans

Status Pages

Private Status Page

Public Status Page

Available only in higher plans

Collaboration & Response

Incident Notes

Available only in higher plans

ChatOps with Slack Integration

Conference bridge*

Access Management

Role-based access control

Data retention / Access

Event Aggregation & Routing

Custom API access

Reporting & Analytics

Real-time dashboards

Incidents analytics

Billing

Custom billing

Stakeholder accounts with view-only access

Freemium plan

Business / User Stakeholder Accounts

Start Now For Free

Migrate from Opsgenie with Ease

When evaluating Opsgenie alternatives, minimizing disruption to your development team is crucial. Our technical support specialists at Squadcast work closely with you to ensure a smooth transition.

Personalized Migration Assessment
We start with a deep dive into your current setup, understanding your unique needs and pain points.

Data and Configuration Transfer
We securely migrate your data (schedules, escalation policies, services, etc.) and meticulously configure Squadcast to match your existing workflows.

White-Glove Onboarding
Our team provides hands-on training and support, ensuring your team is comfortable and confident with Squadcast.

Custom Migration Plan
Our experts tailor a detailed migration plan, minimizing disruption to your operations.

Upgrade Reliability Ops with Squadcast

Reliability Insights and Service Visibility

Continuous Learning with historical incident data

On-Call Scheduling Software with Advanced CapabilitiesUpgrade Your On-Call Management with Squadcast, the Opsgenie Alternative with Advanced Alert Routing and Scheduling for Distributed Engineering Teams.
Intelligent Noise ReductionReduce Alert noise with the best Opsgenie Alternative in the market, which employs machine learning to efficiently filter, prioritize, and route incidents to guarantee timely resolution.
Enhanced Collaboration with integrated ChatOpsSquadcast offers a comprehensive ChatOps integration with direct incident triggering, dedicated channels, and real-time updates reducing the response time.
Fine Tune Site Reliability with Data Driven InsightsSquadcast, an Opsgenie alternative, offers advanced analytics including response times, MTTA, and MTTR, visualizes service health, and provides heat maps for incident patterns.

On-Call Scheduling Software with Advanced CapabilitiesUpgrade Your On-Call Management with Squadcast, the Opsgenie Alternative with Advanced Alert Routing and Scheduling for Distributed Engineering Teams.

Intelligent Noise ReductionReduce Alert noise with the best Opsgenie Alternative in the market, which employs machine learning to efficiently filter, prioritize, and route incidents to guarantee timely resolution.

Enhanced Collaboration with integrated ChatOpsSquadcast offers a comprehensive ChatOps integration with direct incident triggering, dedicated channels, and real-time updates reducing the response time.

Fine Tune Site Reliability with Data Driven InsightsSquadcast, an Opsgenie alternative, offers advanced analytics including response times, MTTA, and MTTR, visualizes service health, and provides heat maps for incident patterns.

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.

View all 200+ Integrations

Extend Squadcast to other systems

API-first

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Enterprise Grade Security

Trust Squadcast to keep your data secure and meet your compliance requirements.

We Prioritize Security and Compliance at Our Core

Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.

Enterprise Grade

We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.

Read Case Study

Elevating Reliability Engineering: How Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Seamless Migration to Squadcast

Learn More

Migrate your Enterprise Incident Management System easily with Squadcast's comprehensive migration solutions

and more...

Watch Migration Webinar

Dave L

CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving...

Read Review on G2

Aashray A

Senior Software Engineer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified...

Read Review on G2

Kadu B

Infrastructure Coordinator

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents...

Read Review on G2

Andrew H

“Customer centricity”

Since I started working with Squadcast, they have remained consistent in their customer-centric approach. They have implemented many of our features requests which are critical...

Read Review on G2

José Victor A

Desenvolvedor Back-end

"Good service at a reasonable price with all the features that we needed."

Its very easy to change witch team are responsible for with services with it's service abstraction. The status page feature helped us to improve...

Read Review on G2

Kourosh T

“Operation Sleep Saver”

Escalation is what I really like about Squadcast! It covers Push Notifications, SMS‌, and Calling. Schedules is great, it gives various tools to setup Oncall, Maintenance, ...

Read Review on G2

Featured in G2's Top 10 Incident Management Tools Report

Squadcast is a leader in Incident Management on G2

Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2

Squadcast is a leader in Americas IT Alerting on G2

Squadcast is a leader in Europe IT Alerting on G2

Squadcast is a leader in Enterprise Incident Management on G2

See Squadcast in Action

Provide your teams with the complete Incident Management tool for operational efficiency and achieve fastest incident resolution times. Take a live demo and see how our SRE platform is better than any other Opsgenie alternatives.

Start For Free Schedule a Demo

Resources

Locate Product Documentation, access Case Studies, Product Updates, and more.
Hang out with our awesome developer community!

Frequently Asked Questions

Why consider Squadcast over Opsgenie?

Squadcast is a platform that’s not just user-friendly but also packed with nifty automation features, seamless integrations, and transparent pricing. Squadcast also goes beyond the basics and gives you access to tools like alert routing, noise reduction, and a suite of AI/ML features to enhance your incident response strategy.

Can I easily migrate from Opsgenie to Squadcast?

Absolutely! Making the move from Opsgenie to Squadcast is a breeze. Our friendly support and implementation crew are on standby to guide you through a smooth transition, ensuring your incident management workflow keeps humming without a hitch.

How does Squadcast pricing compare to Opsgenie?

We offer competitive and transparent pricing that’s fair and square, without skimping on features. Pop over to our pricing page to see how we stack up and deliver on your investment in incident management.

Is Squadcast suitable for small teams or large enterprises?

Squadcast is perfectly adaptable for any teams of any size - from the small squads to the big leagues. Our platform is built to scale up with your growing requirements, guaranteeing smooth sailing in incident management, no matter your team’s size.

Can I integrate Squadcast with my existing infrastructure?

For sure! Squadcast boasts a vast network of integrations, APIs, and webhooks. This means you can tailor-make an incident management ecosystem that's a perfect fit for your current workflow.

What level of support is available for Squadcast users?

Squadcast is known and rated highly by its customers and users for timely support. Whether it’s chat, email, or phone, we’re here for you. Our team is all ears to answer your questions and help you get the most out of your platform.

Are there any hidden fees or long-term commitments with Squadcast?

Nope, no surprises here! Our pricing is as transparent as it gets, with no hidden extras. You've got the freedom to pick between monthly or yearly plans, and the flexibility to bow out whenever you want.

Is there a trial period to test Squadcast before making a decision?

You bet! Dive into a 14-day free trial with Squadcast – no credit card required. Just sign up and kick-start your journey to a more streamlined incident management experience.

Does Squadcast provide Onboarding support and Product training?

In a nutshell, yes! We're here to help you hit the ground running.