IT Alerting Solutions

Name: Squadcast - Better IT alerting solutions
Brand: Squadcast
Rating: 4.5 (138 reviews)

Squadcast's intelligent IT alerting solution enables your team by prioritizing critical alerts, reducing noise, and accelerating Incident Response. By fostering seamless collaboration, Squadcast helps to minimize downtime and optimize operational efficiency.

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Benefits of IT Alerting Platform

Reduce Toil, Recover Faster

Identify toilsome activities. Measure toil and automate repetitive tasks with rule-based triggers. Reduce Time to Acknowledge and Time to Resolve with Squadcast Actions and Runbooks.

Get Actionable alerts to right people

Easily classify alerts based on tags and with the Routing Rules keyed to tags, ensure it always reaches the most relevant team members without manual intervention

Manage Alerts Better with Event Intelligence

Automatically correlate alerts with ML capabilities that let you uncover valuable event insights giving your teams a leg up in tackling current issues more swiftly and effectively.

Global Event Rules (GER)Create centralized rulesets for micro-service heavy environments.
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Intelligent Alert GroupingGroup alerts with the power of ML and zero manual input.
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Auto Pause Transient Alerts (APTA)Automatically pause transient or flapping alerts.
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Past IncidentsExamine historical incident data to detect & predict patterns.
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Incident SummariesAI generated incident summaries at any point in the incident lifecycle.
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‍Empowering You With Automation for
High-Stakes IT Environments

Analyze all your IT alerts on a central Dashboard

Consolidate your IT alert monitoring with a single, powerful dashboard. Quickly identify and prioritize critical alerts from multiple sources. Filter and drill down to pinpoint specific issues and accelerate resolution.

Analyse all your IT alerts on a central Dashboard

Suppress unwanted alerts using custom rules

Smarter Alert Management

Reduce alert fatigue and improve incident response with our advanced alert management features. Create custom rules to suppress unnecessary alerts, route critical alerts to the right teams, and eliminate duplicate notifications. Utilize tagging and maintenance windows to fine-tune your alert strategy.

Intelligent Noise Reduction

Cut through the noise and improve response time with our intelligent noise reduction features. Automatically group similar alerts, pause transient issues, and route critical alerts to the right teams.

Keep alerting in sync with scheduled maintenance

Optimize Your On-Call Efficiency

Squadcast IT Alerting offers a comprehensive approach to on-call management. Create custom schedules, set up intelligent escalation policies, and designate backup responders to ensure critical issues are addressed promptly.

Analyze all your IT alerts on a central DashboardConsolidate your IT alert monitoring with a single, powerful dashboard. Quickly identify and prioritize critical alerts from multiple sources. Filter and drill down to pinpoint specific issues and accelerate resolution.

Smarter Alert ManagementReduce alert fatigue and improve incident response with our advanced alert management features. Create custom rules to suppress unnecessary alerts, route critical alerts to the right teams, and eliminate duplicate notifications. Utilize tagging and maintenance windows to fine-tune your alert strategy.

Intelligent Noise ReductionCut through the noise and improve response time with our intelligent noise reduction features. Automatically group similar alerts, pause transient issues, and route critical alerts to the right teams.

Optimize Your On-Call EfficiencySquadcast IT Alerting offers a comprehensive approach to on-call management. Create custom schedules, set up intelligent escalation policies, and designate backup responders to ensure critical issues are addressed promptly.

On-Call Management

defining triggers to set up the workflow

Reliability Insights and Service Visibility

Continuous Learning with historical incident data

Schedules & RotationConfigure triggers, automate actions, and expedite incident resolution.
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Escalation PoliciesSet policies to auto-escalate incidents to the right individual or team ensuring quick notifications and incident resolution
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Schedule OverridesGain insights from related historical incidents to accelerate resolution, improve understanding, and make better decisions.
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Live Call RoutingLive Call Routing enables routing incoming calls and voicemails to on-call responders.
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Schedules and RotationsConfigure triggers, automate actions, and expedite incident resolution.

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Escalation PoliciesSet policies to auto-escalate incidents to the right individual or team ensuring quick notifications and incident resolution.

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Schedule OverridesGain insights from related historical incidents to accelerate resolution, improve understanding, and make better decisions.

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Live Call RoutingLive Call Routing enables routing incoming calls and voicemails to on-call responders.

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Rule-Based Alert Management

Tagging & RoutingAuto-add relevant information like priority, severity or alert type to make incidents context-rich and Route them to the right responder(s)
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Deduplication & GroupingReduce alert noise by grouping similar alerts together
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Rule Based SuppressionAvoid Alert Fatigue with Suppression Rules. Define precise suppression rules to filter out unwanted alerts based on specific text criteria.
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Multiple Alert SourcesReduce complexity, noise and alert fatigue by combining similar alerts from multiple sources (e.g., Sentry, Prometheus) into a single, actionable incident.
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Service Maintenance WindowsSchedule maintenance windows to automatically suppress alerts for specific services during predefined timeframes.
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Tagging & RoutingAuto-add relevant information like priority, severity or alert type to make incidents context-rich and Route them to the right responder(s).

Learn More

Deduplication & GroupingReduce alert noise by grouping similar alerts together

Learn More

Rule Based SuppressionAvoid Alert Fatigue with Suppression Rules. Define precise suppression rules to filter out unwanted alerts based on specific text criteria.

Learn More

Multiple Alert SourcesReduce complexity, noise and alert fatigue by combining similar alerts from multiple sources (e.g., Sentry, Prometheus) into a single, actionable incident.

Learn More

Service Maintenance WindowsSchedule maintenance windows to automatically suppress alerts for specific services during predefined timeframes.

Learn More

Intelligent Noise Reduction

Global Event RulesStreamline routing alerts across services and take action based on predefined global event rulesets
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Intelligent Alert GroupingAutomatically group incoming alerts with a similar open incident and save your team from alert noise
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Auto Pause Transient AlertsDetect alerts that typically auto-resolve within a short time period and temporarily pause notifications for such transient alerts.
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Snooze & Delay NotificationsSnooze notifications for incidents with lower priority. Strategically time the delivery of notifications to minimize after-hours disturbances
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Global Event RulesStreamline routing alerts across services and take action based on predefined global event rulesets

Learn More

Intelligent Alert GroupingAutomatically group incoming alerts with a similar open incident and save your team from alert noise

Learn More

Auto Pause Transient AlertsDetect alerts that typically auto-resolve within a short time period and temporarily pause notifications for such transient alerts.

Learn More

Snooze & Delay NotificationsSnooze notifications for incidents with lower priority. Strategically time the delivery of notifications to minimize after-hours disturbances

Learn More

Introducing the new bidirectional

integration

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.

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Extend Squadcast to other systems

API-first

Use our fully featured APIs to interact with other Systems.

Webhooks

Send incident information from Squadcast to any other platform.

Terraform

Create or manage Squadcast's resources at scale.

Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.

Kegan Adams

COO,

Enterprise Grade Security

Trust Squadcast to keep your data secure and meet your compliance requirements.

We Prioritize Security and Compliance at Our Core

Squadcast holds ISO 27001 certification and complies with GDPR and SOC 2 Type II standards. This ensures that all our users benefit from robust security measures, including secure access controls, customizable authentication, and continuous data encryption.

Enterprise Grade

We offer a fully scalable platform that includes Single Sign-On (SSO), world-class support, customizable Role-Based Access Control (RBAC), multi-team functionality, encryption, Terraform, webhooks, APIs, and adaptable data residency options. Squadcast maintains a Service Commitment level of at least 99.9% in any given calendar month.