Reflecting on 2024: Squadcast's Journey of Excellence Across G2 Reports

2024 has been a year of remarkable milestones for Squadcast—a journey defined by innovation, recognition, and a steadfast commitment to helping teams ensure reliability at scale.

Our mission has always been clear: to deliver a unified platform that seamlessly integrates On-Call Management and Incident Response, empowering teams to boost service reliability and productivity—all without the burden of context switching. By harnessing the power of AI, ML, and Automation, we are helping engineering teams reduce noise, resolve incidents faster, and make smarter, data-driven decisions.

This proactive approach enables teams to identify patterns, collaborate effortlessly, and transform challenges into opportunities for growth.

As the year comes to a close, we look back on 2024 with immense pride—a year where Squadcast not only secured top industry rankings but also launched Generative AI features that redefine what’s possible in IT Alerting and Incident Management.

Spring 2024: Breaking Into the Top 10

The year started with Squadcast being ranked among the Top 10 tools in the Incident Management category in the G2 Spring Report. This recognition marked a pivotal moment, affirming our commitment to creating a platform that actively incorporates customer feedback.

Key Highlights:

• Top 10 tools in the Incident Management Category
• Momentum Leader across Incident Management and IT Alerting categories.
• Ranked in the Top 5 for Customer Relationship—a testament to our dedication to user satisfaction.
• Enterprise Implementation Score of 87%, far surpassing the category average, and a rapid deployment timeline of less than one month.
• Exceptional ROI achieved in just 10 months, significantly outperforming the industry’s average of 16 months.

Summer 2024: Momentum in Full Swing

The summer brought even greater achievements, with Squadcast earning 38 badges across 95 reports in the G2 Summer Report. This report underscored our leadership in IT Alerting and Incident Management, across different market categories. 

Key Highlights:

• Top 10 Tools for Incident Management and IT Alerting categories.
• Recognized as a Leader in the Mid-Market segment.
• Achieved leadership in the Momentum Leaders quadrant for IT Alerting.
• Ranked among the Top 5 for Usability and Relationship indices.

These accolades reflect the scalability, ease of use, and strong customer trust in our platform. Our approach to integrating On-Call Management, Incident Response, SRE, AIOps, and Automation into a unified system continues to resonate with teams globally.

Fall 2024: A Unified Platform for Success

As we transitioned into the latter half of the year, the G2 Fall Report celebrated Squadcast as a Leader in Incident Management for the second time. With 36 badges earned, our platform’s impact on improving service reliability and efficiency took center stage.

Key Achievements:

• Emerged as a Leader in the Incident Management Category
• Ranked #2 in IT Alerting Software with an impressive score of 96.
• Top 5 in IT Alerting for Usability, Relationship, and Results indices
• Top 10 in Enterprise Implementation and Results indices: From onboarding to deployment, enterprise customers trust Squadcast to deliver consistent and scalable solutions. Large-scale incident management demands a seamless setup, and we’re proud to be recognized for meeting these complex needs.

These accomplishments highlight our unwavering focus on delivering measurable outcomes and building collaborative, scalable solutions for teams of all sizes.

Winter 2024: Closing the Year on a High Note

The year ends with Squadcast leading the IT Alerting and Incident Management categories in the G2 Winter Report. This season’s accolades cement our position as a trusted reliability partner.

Key Winter Highlights:

• Recognized as a Leader in the Mid-Market category for Incident Management.
• Top 10 in the Implementation and Relationship indices for Mid-Market and Enterprise categories.
• Top 5 in Results Index for IT Alerting, demonstrating the tangible impact we deliver.
• Leaders in the APAC region for Incident Management, addressing unique regional challenges and ensuring operational reliability.

Looking Ahead:

As we celebrate these achievements, we remain focused on simplifying Incident Management and IT Alerting for teams worldwide. By prioritizing ease of use, proactive solutions, and customer satisfaction, we are shaping the future of reliability engineering.

A Year to Remember

In 2024, Squadcast earned a total of 149 badges across four G2 reports, reflecting an extraordinary year of growth and innovation. These milestones are a testament to the trust our customers place in us and the dedication of our team.

We’re truly humbled and grateful for the support, feedback, and partnership of our customers. Your trust inspires us to push boundaries and deliver excellence every single day. Whether it's through simplifying workflows or empowering teams to thrive in a dynamic landscape, everything we do is driven by your needs.

Here’s to an even brighter 2025, powered by collaboration and innovation. Thank you for being a part of our journey. Together, we’re shaping the future of Incident Management and IT Alerting!