Leader in the Incident Management Category and #2 in IT Alerting Software 

We’re thrilled to share that Squadcast has been recognized as a Leader for the second time in the Incident Management Category. This win celebrates our pioneering role in Unified Incident Management, where we bring together On-Call Management, Incident Response, Workflow Automation, AI/ML-powered Noise Reduction, and SLO tracking—all in one platform.

Additionally, Squadcast has been ranked #2 among all IT Alerting Software with a score of 96, highlighting our commitment to delivering excellence in alerting solutions. And the timing couldn’t be better! We’ve just launched one of our first Generative AI feature, Incident Summaries, revolutionizing how teams process and document incidents.

A huge thank you to all our customers for making this win possible!

Leading the Way in IT Alerting and Incident Management

Squadcast continues to shine as a trusted partner in IT alerting and incident management. Our platform’s ease of use, efficiency, and customer support earned us top spots in key categories:

• Top 5 in IT Alerting for Usability, Relationship, and Results indices. Our collaboration-centric approach enables teams to resolve incidents efficiently, while our smooth implementation process helps them get up to speed quickly—delivering tangible results that fuel business growth.

Enterprise Category Wins: Scaling Excellence

From seamless migration to setting up complex incident management processes, Squadcast is helping large organizations manage their operations with greater efficiency and scale. Our key wins in the Enterprise category include:

• Grid® Reports: Squadcast has earned recognition as a top IT alerting solution, continuing to expand our presence in these regions. 
• Top 10 in Enterprise Implementation and Results indices: From onboarding to deployment, enterprise customers trust Squadcast to deliver consistent and scalable solutions. Large-scale incident management demands a seamless setup, and we’re proud to be recognized for meeting these complex needs.

Hear from our happy customers 

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Read more about what our users have to say about Squadcast on G2’s review pages.

Conclusion: A Year of Growth and Recognition

The G2 Fall 2024 Report underscores Squadcast’s continued success across regions and segments. Our platform’s unified, easy-to-use, and reliable solution is driving remarkable results for customers worldwide. These wins reinforce our belief that reliability can be simple, scalable, and impactful for organizations of all sizes.

Looking ahead, we remain committed to supporting our customers with cutting-edge features and unmatched support. Whether you’re a mid-market company or an enterprise giant, Squadcast is here to ensure your operations run smoothly, with fewer incidents and faster resolutions.

At Squadcast, we're committed to constantly evolving and staying ahead of the curve. Being recognized as leader in Incident Management reaffirms our mission to empower teams with a reliable, unified platform that simplifies complex operations. Our latest launches, particularly with AI-driven features like Incident Summaries, are designed to further add efficiency and improve response times, ensuring our customers stay focused on what matters most—delivering value to their end users. We’re excited to continue pushing the boundaries of what’s possible in reliability and incident management."

—Amiya Adwitya, CEO of Squadcast