Automatically send an email when incident is acknowledged

With workflows, you can effortlessly configure the system to send crucial emails to one or multiple addresses the moment an incident is acknowledged. For your team, this means no more juggling between tools or being bogged down by manual communication processes.

Setup Workflows

Unified Incident Management Enhanced by Automation

How to

Automatically send an email when incident is acknowledged

To send an email whenever an incident is acknowledged, you have to set up a workflow for whenever an incident is triggered. To do this, click on the Squadcast logo under Select to add action -> In the side panel and then click on Send an Email.

Squadcast central console- Consolidate Services, Alerts, and Operations

Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Within this workflow, you can add multiple email addresses with a space in between and also define the subject and the body of the message by utilizing the templating variables such as incident_id, incident_variable, incident_message, service_name, alert_source_type etc, allowing you to modify the email as per your requirements.

Setup Workflows

Automatically send an email when incident is acknowledged

Workflows help you

Resolve incidents faster

Reduce manual effort

Automate processes

How to

Automatically send an email when incident is acknowledged