Automatically attach communication channel when incident is reassigned

With Squadcast's Workflows you can automatically attach communication channels when an incident is reassigned. This means no more hunting for the right channel or manually updating notifications - Workflows does it all for you seamlessly.Try it today and experience the difference.

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How to

Automatically attach communication channel when incident is reassigned

To set this up, click on Create Workflow, add in the necessary workflow details like title, description etc. and in the trigger section select the trigger "When incident is Reassigned".

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Under the Actions section click on Squadcast and then select the "Add Communication Channel" action and configure the action settings to create the workflow.