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Squadcast Workflows is designed to automate and elevate your incident communication strategy. With workflows, your team can effortlessly automate Slack to create incident-specific channels and send notifications when incidents get acknowledged. This lets you transfer your communication into a synchronized process, ensuring that your entire team is in the loop from the moment an incident is acknowledged.
To set up Slack channels & notifications with workflows, click on the Slack logo under Select to add action -> In the side panel, click on Create Incident-Specific Slack Channel.
Next you'll be provided with two options, You can choose to assign an auto-generated name to the Slack channel.
Or you can choose to assign the name using the templating variables such as incident_id, incident_message, incident_description etc, to make sure that the message fits your needs.
