Got a DevOps horror story? Tell us about your worst on-call nightmares this Halloween and get featured! Click Here
Congratulations! Your Incident has been successfully resolved. Now, wouldn't it be valuable to conclude it with some Incident notes? This fosters a culture of continuous learning throughout the organization, allowing everyone to glean insights from past Incidents. With Squadcast's Workflows, adding Incident notes is seamlessly integrated once an Incident has been resolved.
Begin by setting up a workflow triggered by 'Incident Resolved'. Fine-tune your criteria by filtering based on Alert, Services, Tags, and Priority.
To seamlessly include adding an Incident note as an action, click on the Squadcast logo under 'Select to add action'. In the side panel, select 'Add Incident Note'. Enter the desired note and click Save. This action seamlessly integrates incident notes, enhancing incident management efficiency.
