Automate incident note addition when incident is resolved

Congratulations! Your Incident has been successfully resolved. Now, wouldn't it be valuable to conclude it with some Incident notes? This fosters a culture of continuous learning throughout the organization, allowing everyone to glean insights from past Incidents. With Squadcast's Workflows, adding Incident notes is seamlessly integrated once an Incident has been resolved.

Setup Workflows

Unified Incident Management Enhanced by Automation

How to

Automate incident note addition when incident is resolved

Begin by setting up a workflow triggered by 'Incident Resolved'. Fine-tune your criteria by filtering based on Alert, Services, Tags, and Priority.

Squadcast central console- Consolidate Services, Alerts, and Operations

Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

To seamlessly include adding an Incident note as an action, click on the Squadcast logo under 'Select to add action'. In the side panel, select 'Add Incident Note'. Enter the desired note and click Save. This action seamlessly integrates incident notes, enhancing incident management efficiency.

Setup Workflows

Automate incident note addition when incident is resolved

Workflows help you

Resolve incidents faster

Reduce manual effort

Automate processes

How to

Automate incident note addition when incident is resolved