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Service Reliability Management

Operational efficiency meets proactive problem-solving with Squadcast. Our tools don't just keep you ahead of the curve - they arm you with the insights you need for smarter, strategic choices that boost reliability.
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Service Reliability Management

Take Control of Your Reliability Operations

kegan

Kegan Adams

Chief Operating Officer
charter

Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management

Squadcast is a critical tool for our support model. We primarily use Squadcast for On-Call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients.
Read Case Study
quotes

Key Features

SLI Tracking dashboarddefining triggers to set up the workflowReliability Insights and Service Visibility
Continuous Learning with historical incident data
Streamlined Subscription Management
  • SLOs & Error Budgets to help drive peak performanceA centralized dashboard that lets you track SLIs, report false positives, and enable proactive Incident Management.
    Learn More
  • Workflows that streamline Reliability OpsConfigure triggers, automate actions, and expedite incident resolution.
    Learn More
  • Reliability Insights and Service VisibilityIdentify areas of improvement in your response strategy; use Service Catalog and Service Graph to map services and their dependencies.
    Learn More
  • Continuous Learning with historical dataGain insights from related historical incidents to accelerate resolution, improve understanding, and make better decisions.
    Learn More
SLI Tracking dashboard
SLOs & Error Budgets to help drive peak performanceA centralized dashboard that lets you track SLIs, report false positives, and enable proactive Incident Management.
Learn More
defining triggers to set up the workflow
Workflows that streamline Reliability OpsConfigure triggers, automate actions, and expedite incident resolution.
Learn More
Reliability Insights and Service Visibility
Reliability Insights and Service VisibilityIdentify areas of improvement in your response strategy; use Service Catalog and Service Graph to map services and their dependencies.
Learn More
Continuous Learning with historical incident data
Continuous Learning with historical dataGain insights from related historical incidents to accelerate resolution, improve understanding, and make better decisions.
Learn More

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.
circleci
datadog
grafana
hyperping
sentryio
jenkins
circleci
datadog
grafana
hyperping
sentryio
jenkins
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
Extend Squadcast to other systems

Trusted By Global Businesses

starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarhalf star
"Consistency for On-Call"
It allows us to bring in alerts from multiple sources and place them in a single view. Once there we have many options available to ensure that the right process is kicked off for the alert.
Read Review on G2
curtis
Curtis N
Director Network Services
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarhalf star
"Simple tool for SRE planing and bundling alerts."
Squadcast is simple and powerful. It was easy to set it up, and you have multiple alert sources. Also, planing the SRE on call is easy and intuitive. Additionally, the free plan has many options to test.
Read Review on G2
adrian
Adriaan W
Tutor & Wissenschaftliche Hilfskraft
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarstar
"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
Read Review on G2
hossein
Hossein A
Site Reliability Engineer
starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarstar
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Read Review on G2
bruce
Bruce H
Founder and President
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarempty star
"Simplifies the incident management and reporting flow"
The free status page allows our Ops Engineers to quickly coordinate, update, report, and respond to customer concerns.
Read Review on G2
adam
Adam W
Lead Engineer
Optimize Service Reliability Management with Squadcast
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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