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Reliability Automation Platform

Step into the future of ReliabilityOps with Squadcast. Seamlessly bring together your operations under one roof for streamlined Incident Management.
Modernize your Incident Management workflows with Squadcast’s Reliability Automation Platform. Implement functional enhancements with the help of AI, ML and intelligent automation.
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Reliability automation - status pages

Your Partner in Business Resilience and
Operational Excellence

franco gilio

Franco Gilio

Co-Founder and CTO
publica.la

Squadcast helped us quickly revamp our incident response process & improve our on-call culture

This case study talks about how Publica found a more affordable and easy to use incident management and alerting replacement for PagerDuty in Squadcast. With Squadcast's escalation policies and instant alerting has helped Publica improve communication, ownership and reduce MTTR.
Read Case Study
quotes

Upgrade Your Reliability Operations With AI, ML, and Automation

AI-Powered Incident Automation

Leverage Gen AI and intelligent algorithms to automate critical tasks such as generating incident summaries and pausing or silencing non-critical alerts. Submit feedback at every stage easily to increase accuracy over time.
Squadcast central console- Consolidate Services, Alerts, and Operations
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Smart Routing and Alert Management

Use event-driven triggers to tag and route incidents and to establish custom rules to group or suppress alerts automatically; while adopting a human-in-the-loop approach to keep things accurate.

Data-Driven Insights for Continuous Improvement

Our proprietary ML techniques allow you to get historical incident insights about the service you’re investigating. Make use of insights from heatmaps, trends, and incident snapshots to make data-led decisions.
Enhance Reliability Operations
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.

Reduce Toil with Smarter Workflows

Eliminate toil from routine tasks, cross-team collaboration, and resolution steps. Minimize manual effort in accessing the right runbooks, making HTTP calls, and setting up incident channels or video conferencing.
Squadcast central console- Consolidate Services, Alerts, and Operations
Minimized Toil = Maximized Focus With Squadcast's Workflows, you can reduce operational toil. Refine your incident response workflow by setting up automation with specific triggers, ensuring regular tasks like tagging, accessing Incident Notes, sending an email or setting up a dedicated Slack channel for incidents, are handled smoothly.
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.
Teamwork Made EasyRamp up collaboration effortlessly by integrating your communication tools directly into the Workflow. Set things up so that video conferencing, chat, or other communication tools are automatically linked to Incidents, depending on their status, origin, or tags.
Enhance Reliability Operations
Smart Automation for Incident ResolutionGain mastery over Incident Response with smart automation that retains human oversight. Say goodbye to manual tasks like adding Runbooks, speeding up Incident Resolution and boosting overall efficiency.
Enhance Incident Response: Automate, Inform, Streamline, and Boost Performance.
Efficient Incident Response WorkflowIn the heat of critical incidents, utilize HTTP calls and manual webhooks for seamless management of tasks like data integration and instant notifications. These actions expedite response and ensure consistency, freeing your team to focus on strategic resolution.

A Platform Built Around Site Reliability Engineering Principles

Squadcast Reliability Automation Platform
Better Visibility over Services & SLOs
Service Level Objectives ensure reliability, while our Service Graph & Catalog offer a quick ecosystem health view.
Automate with Workflows
Automate routine tasks with Workflows to improve efficiency & Reliability.
Combined On-Call & Incident Response
Access all on-call and incident data within a single Unified Platform.
Quicker Resolutions with Runbooks
Add Runbooks to incidents automatically & let teams resolve incidents quickly.
Foster a Learning Culture with Postmortems
Analyze incident data to identify Root Causes and make informed decisions.
Status Pages for Transparency
Practice transparency with everyone involved with customizable Status Pages.

Discover Squadcast by Role

DevOps/SRE
Software Engineering
IT Operations Management
Product Management
Customer Support
Engineering Leadership
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Incident Management tools for Devops and SRE teams
Contextual Visibility for Rapid Response
Incident Management tools for Devops and SRE teams
  • Contextual visibilityStay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.
Incident Management tools for Software engineering teams
  • Deliver Reliable SoftwareWith our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Contextual Visibility for Rapid Response
  • Iterative Continuous ImprovementUnleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
  • Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Contextual Visibility for Rapid Response
  • Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.
Contextual Visibility for Rapid Response
  • Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Contextual Visibility for Rapid Response
  • Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Incident Management tools for Product Management teams
  • Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.
Contextual Visibility for Rapid Response
  • Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Contextual Visibility for Rapid Response
  • Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Incident Management tools for Customer support teams
  • Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.
Contextual Visibility for Rapid Response
  • Streamline Incident ManagementWith our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.
Contextual Visibility for Rapid Response
  • Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Incident Management tools for Engineering Leadership
  • Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.
Incident Management tools for Devops and SRE teams
Contextual Visibility for Rapid Response
Incident Management tools for Devops and SRE teams
Incident Management tools for Software engineering teams
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
  • Increase Availability and UptimeService downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
  • Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
  • Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Incident Management tools for Product Management teams
  • Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
  • Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
  • Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Incident Management tools for Customer support teams
  • Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
  • Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
  • Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.
Contextual Visibility for Rapid Response
Contextual Visibility for Rapid Response
Incident Management tools for Engineering Leadership
  • Streamline Incident ManagementWith our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.
  • Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
  • Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.

Native Integrations with your Tech Stack

Out of the box connectivity with your preferred tools for monitoring, messaging, ticketing, logging, ITSM, and more.
circleci
datadog
grafana
hyperping
sentryio
jenkins
circleci
datadog
grafana
hyperping
sentryio
jenkins
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
terraform
mongo db
microsoft teams
prometheus
logstash
newrelic
Extend Squadcast to other systems
Squadcast is a critical tool for our support model. We primarily use Squadcast for on-call alerting but already see additional capabilities within our environment. We have multiple platforms that integrate into Squadcast and this consolidation allows our teams to focus on delivering effective, efficient, and responsive solutions to our clients. Squadcast has allowed our business to evolve and focus on operational excellence.
kegan
Kegan Adams
COO
charter

Trusted By Global Businesses

starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarempty star
"Good growing tool in an important sector"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
adam w
Adam W
Senior Product Operations Manager
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarstar
"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
Read Review on G2
hossein
Hossein A
Site Reliability Engineer
starstarstarstarhalf star
"Modern on call tool to squads"
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Read Review on G2
Kadu B
Infrastructure Coordinator
starstarstarstarstar
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Read Review on G2
bruce
Bruce H
Founder and President
starstarstarstarstar
"Increase your support operations efficiency"
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
Read Review on G2
chris
Chris A
Service Delivery Manager
starstarstarstarempty star
"Squadcast helps us improve customer experience"
The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price
Read Review on G2
santiago
Santiago Agustín F.
Chief Information Security Officer
starstarstarstarstar
"Our Ops teams love it!"
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
Read Review on G2
aashray
Aashray A
Senior Software Engineer
starstarstarstarstar
"Squadcast is a good tool for critical alerting"
Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.
Read Review on G2
scott
Scott Q.
VP & CTO
starstarstarstarstar
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Read Review on G2
dave
Dave L
CTO
starstarstarstarempty star
"Simplifies the incident management and reporting flow"
The free status page allows our Ops Engineers to quickly coordinate, update, report, and respond to customer concerns.
Read Review on G2
adam
Adam W
Lead Engineer
Streamline Incident Management with Squadcast’s Reliability Automation Platform
Resources
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Explore Squadcast

Our platform seamlessly integrates incident management, on-call scheduling, and performance monitoring with real-time analytics. Designed to enhance your workflows, it simplifies collaboration and boosts efficiency.
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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