Boost Reliability with Squadcast: The Incident Management Platform

Discover Squadcast by Role

DevOps/SRE

Software Engineering

IT Operations Management

Product Management

Customer Support

Engineering Leadership

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Incident Management tools for Devops and SRE teams

Rapid Incident ResponseReduce MTTA & MTTR using ‘Intelligent Event Aggregation & Routing rules’, Workflows, and Integrations with collaboration tools.

Contextual Visibility for Rapid Response

Accelerate Production VelocityWith our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate custom tools. Increase your deployment frequency confidently with our Service Maintenance Windows.

Contextual visibilityStay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.

Incident Management tools for Software engineering teams

Deliver Reliable SoftwareWith our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.

Iterative Continuous ImprovementUnleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.

Clear CommunicationBreak down departmental silos with Incident-specific communication channels, & increase transparency with configurable Status Pages & Role-based Stakeholder access.

Increase Availability and UptimeService downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.

Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.

Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.

Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.

Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.

Incident Management tools for Product Management teams

Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.

Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.

Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.

Incident Management tools for Customer support teams

Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.

Streamline Incident ManagementWith our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.

Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.

Incident Management tools for Engineering Leadership

Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.

Rapid Incident ResponseReduce MTTA & MTTR using ‘Intelligent Event Aggregation & Routing rules’, Workflows, and Integrations with collaboration tools.
Accelerate Production VelocityWith our clean and ergonomic APIs, precise documentation and excellent support, get up and running in no time even when you need to integrate custom tools. Increase your deployment frequency confidently with our Service Maintenance Windows.
Contextual visibilityStay on top of critical incident metrics with our centralized Incident Dashboard & dive deep into incident, user, team, & organization level analytics.

Deliver Reliable SoftwareWith our SLO Tracker deliver reliable features at pace, without sacrificing quality or breaking your SLAs.
Iterative Continuous ImprovementUnleash the power of actionable performance reports to help your engineering teams improve their processes & turbocharge innovation.
Clear CommunicationBreak down departmental silos with Incident-specific communication channels, & increase transparency with configurable Status Pages & Role-based Stakeholder access.

Increase Availability and UptimeService downtime dragging you down? Leverage rule-based Alert Suppression & Deduplication, Runbooks, & Postmortems to swiftly detect, resolve, and report critical incidents.
Clarity in ComplexityStreamline and automate IT operations to respond faster, minimize downtime, and drastically reduce the total cost of operations.
Visualize Service HealthReduce your response times with a clear view of the impacted service across all its active integrations with our Service Catalog.

Data-Driven ApproachDig deep into metrics like SLOs & Error Budget to facilitate safe delivery of robust features while providing a high level of system reliability.
Increase Feature DeliveryLeverage quick Incident Detection & Resolution capabilities to confidently ship features faster.
Deliver Reliable ProductsTurn the reliability insights you gain with Squadcast to build better products by adopting SRE best practices, investing in incident triaging, blameless retrospectives, thus driving continuous improvements.

Manage Incidents effortlesslyLeverage our fully featured APIs and Webhooks for interacting with customer support applications & other systems effortlessly.
Reduce ChurnNobody likes downtime - especially not your customers. With our Status Page keep your customers updated about service health & prevent customer churn.
Proactive Customer CommunicationCapture incidents in real time with Webforms and keep important stakeholders in the loop for high-severity incidents with incident watchers.

Streamline Incident ManagementWith our Integrated Reliability Platform, unify all your Incident Management processes, automate workflows, & enable faster response & resolution.
Accelerate Time-to-MarketInnovate boldly by optimizing continuously for speedy and reliable delivery of software systems and maximize revenue. Gain market share with happier customers.
Foster Continuous ImprovementUse actionable reports and metrics to identify areas for improvement and optimize your Incident Resolution processes.

Trusted By Global Businesses

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.

Read Review on G2

Kadu B

Infrastructure Coordinator

"Good growing tool in an important sector"

Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.

Read Review on G2

Adam W

Senior Product Operations Manager

"Increase your support operations efficiency"

Read Review on G2

Chris A

Service Delivery Manager

"Squadcast helps us improve customer experience"

The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price

Read Review on G2

Santiago Agustín F.

Chief Information Security Officer

"Our Ops teams love it!"

We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.

Read Review on G2

Aashray A

Senior Software Engineer

"Squadcast is a good tool for critical alerting"

Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.

Read Review on G2

Scott Q.

VP & CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!

Read Review on G2

Dave L

CTO

"I liked how Squadcast helps our Incident Management procedure"

We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.

Read Review on G2

Hossein A

Site Reliability Engineer

"Modern on call tool to squads"

Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.

Read Review on G2

Kadu B

Infrastructure Coordinator

"Squadcast rocks! A solution that is very flexible and tunable for our team"

Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.

Read Review on G2

Bruce H

Founder and President

"Increase your support operations efficiency"

Read Review on G2

Chris A

Service Delivery Manager

"Squadcast helps us improve customer experience"

The product consistently perform as expected without frequent breakdowns or errors and offer good value for the price

Read Review on G2

Santiago Agustín F.

Chief Information Security Officer

"Our Ops teams love it!"

Read Review on G2

Aashray A

Senior Software Engineer

"Squadcast is a good tool for critical alerting"

Flexible alerting. Able to manage a dynamic set of users who might be on call for urgent events.

Read Review on G2

Scott Q.

VP & CTO

"Incredible value, very reactive team and well maintained platform"

It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!

Read Review on G2

Dave L

CTO

"Simplifies the incident management and reporting flow"

The free status page allows our Ops Engineers to quickly coordinate, update, report, and respond to customer concerns.

Read Review on G2