Automatically group incoming alerts with a similar open incident and save your team from alert noise
While creating a new Service:
- Navigate to the Services tab where you can start creating a new Service. Among other details given as inputs necessary for creating the Service, enable the toggle for Intelligent Alert Grouping (IAG).
- Next, choose a time interval as the Grouping Window. Available options are shown in the drop-down.
- By clicking Save and Continue, you can proceed with Service creation which will result in the immediate enablement of Intelligent Alert Grouping (IAG).
For an existing Service:
- Navigate to the Services tab. For the selected Service, click the More action and select Edit Service.
- Here, you can enable the toggle for Intelligent Alert Grouping (IAG).
- Next, choose a time interval as the Grouping Window. Available options are shown in the drop-down.
- By clicking Save Changes, Intelligent Alert Grouping (IAG) will be enabled for the Service.
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 For more info, check the full guide here.
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