How to Reduce Alert Fatigue with Event Tagging in Squadcast?

Event Tagging is a rule-based, auto-tagging system with which you can define customised tags based on incident payloads, that get automatically assigned to incidents when they are triggered

While creating a new Service:

To create tagging rules:

• Navigate to Services -> Service Overview -> select or search for your desired service.
• In the extreme right, expand the accordion -> In Automation section, View All
• In the Tagging Rules section, Add Tagging Rules
• Select an Alert Source from the drop down -> Add New Rule
• On the right, you can view the payload of the latest alert for the chosen Alert Source
• The drop-downs in the Rule Builder contain values from the payload on the right. You can use them to easily create your Tagging Rules
• You can create Tagging Rules using the following conditions:

• Map any Key and Value pair as a tag. Multiple tags can be defined for each rule. You can select different colors for each of your tags
• Click on Save to save the tagging rules

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 For more info, check the full guide here.

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