How to Create Blameless Postmortems in Squadcast:
- Navigate to the "Incident Details" page and click "Resolved" to see the resolved incidents
- Hover over the resolved incident and click on “Start Postmortem”
- You can select one of the Postmortem Templates from the drop-down.
- The Postmortem Title is auto-populated with your Incident Name as default.
- You can select the Postmortem Status from the drop-down.
- Click on “Edit” to edit the Postmortem template which is already filled with the incident details
- You can also create a checklist of follow-ups that can be used to keep track of further actions
- Click on Create to save the Postmortem
Once a Postmortem is created, any member of the Team with the right permissions can view and manage the Postmortem. For more, check the full guide here.