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Collaboration/ChatOps
IT Service Management
Integrating
Bitrix 24
& Squadcast
Seamless incident response, from detection to resolution. Squadcast integrates with Bitrix24 to automate workflows and keep your teams on the same page.
The integration process between Bitrix 24 and Squadcast:
Navigate through the services section of Squadcast to add Bitrix 24 as an alert source.
This is followed by configuring the webhook URL provided by Squadcast in the Bitrix 24 platform under the developer resources section.
Specific events like task creation or updates, and lead creation or updates are selected to trigger alerts to Squadcast.
Key Features
Once integrated:
Any creation or update of tasks and leads in Bitrix 24 automatically generates alerts in Squadcast, allowing for immediate incident creation and notification within the Squadcast platform.
This integration ensures prompt incident management and response, streamlining the process of monitoring and reacting to critical events generated by Bitrix 24.
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Trusted By Global Businesses
"I liked how Squadcast helps our Incident Management procedure"
We have been using Squadcast for about 2 years, Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services. The implementation flow is very easy.
It allows us to bring in alerts from multiple sources and place them in a single view. Once there we have many options available to ensure that the right process is kicked off for the alert.
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
Very intuitive configuration and easy-to-use solution, really like how to deal with alert noise, on-call schedules, and voice call as an option to report incidents.
"Squadcast rocks! A solution that is very flexible and tunable for our team"
Multiple inputs allow us to customize alerting for each of our alerting systems. We are able to set clear priorities for our most important events and alerts.
Squadcast is the only Integrated Reliability platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
We have full control over on-call issues as every user has access to Squadcast. Read-only access is free for stakeholder users. Pretty flexible in how each individual can choose how to be notified. I’ve setup almost all my professional and personal contact info in the notification chain. Incident exclusion and alert forwarding is really helpful when you don’t want to be disturbed. Have used this a ton when I go on vacation. Easy to use mobile app. Always works, clean UI that makes it easy on the eyes in the middle of the night.
"Incredible value, very reactive team and well maintained platform"
It's way cheaper than the competitors, include all the features you really need, support is ultra responsive and the platform keep evolving. When they say that a feature will come, it will, and fast!