FAQ

How will this acquisition impact existing Squadcast customers?

Your current Squadcast experience will not be disrupted. We remain committed to supporting and enhancing our platform for all our customers while introducing improvements, including deeper integrations and expanded capabilities.

Will my pricing or subscription plan change?

At this time, there are no changes to our pricing or subscription plans. Any future updates will be communicated well in advance and will aim to provide added value to our customers.

What new features or capabilities can I expect as a result of this acquisition?

By combining Squadcast’s incident response expertise with SolarWinds’ advanced monitoring and observability tools, you can expect innovations such as:

Real-time operational visibility across systems
Enhanced AI-driven incident response workflows
Deeper integrations between monitoring and incident resolution platforms.

Will we still be able to use Squadcast without using SolarWinds?

Yes. If your objective and requirement is to only use Squadcast for incident response, you can still do that.

Who do I contact for support or account management after this acquisition?

You can continue to use the same support channels and contact the Squadcast team for any inquiries. Our team remains dedicated to ensuring your success.

What does this mean for Squadcast’s product roadmap?

The acquisition accelerates our ability to deliver new features, integrations, and enhancements. SolarWinds resources and expertise will now benefit our roadmap, allowing us to innovate faster while staying aligned with customer needs.

What happens to Squadcast’s existing integrations with third-party tools?

All existing integrations will remain functional and supported. We will continue to enhance our integration ecosystem and introduce new options to align with customer requirements.

Will existing Squadcast users need to undergo any downtime or migration?

No, the acquisition does not require any downtime or migration. You can continue using Squadcast as usual without any interruption.

How will the combined platform improve incident management for engineering teams?

The combined platform bridges the gap between real-time observability and collaborative resolution, helping engineering teams reduce MTTR and improve service reliability.

Identifies and resolves issues in real time, eliminating delays and inefficiencies.
Breaks operational silos by integrating monitoring, on-call, and automation workflows.
Offers cloud and on-premises observability flexibility to meet modern enterprise needs.
Accelerates innovation with AI-driven insights and automated remediation.

Can we expect new SolarWinds integrations in Squadcast?

Yes! Part of our collaboration will involve deeper integrations with SolarWinds tools, enhancing your ability to connect monitoring insights with incident response workflows.