We are thrilled to begin the year on a high note! Squadcast has been awarded in the Incident management and IT Alerting category in G2's Winter Report 2021 for below categories:
“We are honoured to be recognised as a Momentum Leader in the IT Incident management category by G2. We have always strived to create the fastest and easiest Incident Response experience for Engineering and DevOps teams that enables organisations to better monitor their IT infrastructure and applications. We are constantly and carefully observing how our platform is being used to increase reliability to ultimately deliver a better Incident Management product for everyone.” says Amiya Adwitya, CEO of Squadcast.
Users love us for the highly customisable on-call schedules, powerful deduplication features, and detailed dashboard for tracking the performance of on-call teams. We have numerous integrations with industry-standard monitoring tools and team collaboration softwares, so no matter which stack you are using, integration is always effortless. Squadcast’s support for custom APIs means you can easily configure the platform depending on your needs.
Here are the highlights from the report that make us super excited:
99% of users rated us 4+ stars in overall performance
For quality of customer support offered and ease of set up, we were measured at 97%
93% of users love us for the ease of use and overall user friendliness of our product
To be recognised as a High Performer, software must be consistently rated highly by customers and/or G2 users as well as meet a number of specific criteria, including:
The ability to integrate seamlessly with the workflows of DevOps and IT Ops teams
Monitor IT systems for abnormalities and automate alerts for incidents
Deliver notifications to system administrators and other stakeholders
Integrate with major team collaboration tools to notify responsible parties
Offer a standardized workflow for handling incidents
Be able to respond to, report and investigate errors in the IT infrastructure
About Squadcast
Squadcast is a cloud-based platform designed around Site Reliability Engineering (SRE) practices with best-of-breed Incident Management & On-call Scheduling capabilities. The goal of Squadcast is to be the easiest incident response platform while tackling the problems of false positives, lack of centralized information and unaffordability. We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and aligned with the SRE philosophy of doing things. Squadcast has been awarded in the categories of ITSM, IT Alerting & Incident Management tools. Our product has been favoured as a momentum leader by G2 based on a variety of metrics including user scores, reviews and social and web data to decide winners.
Click here to see how Squadcast compares with other major Incident Management and IT alerting providers
About G2
G2 is a premier B2B software review platform used by thousands of industry professionals worldwide. G2 Crowd reviews are sourced from industry professionals and experts working in the relevant space. G2 uses review data, social and web data to compute the scores of products and determine quadrant leaders.
Our customer centricity mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast. Learn why our customers choose us as an end-to-end IT Incident Management Platform. Try for free today.
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