Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.
By the Numbers: Customer Satisfaction
G2’s Fall Report ‘23 brings Squadcast's total number of G2 badges to an impressive 31, while holding an average rating of 4.5. A closer look at the data reveals why we are a customer favourite:
99% of our users have rated us with 4 stars or above
ROI is achieved in just 8-9 months, compared to the category average of 18 months
94% of users rate us highly on ease of setup
93% of users applaud us for ease of admin and quality of support
A Global Presence: Regional Accolades
Squadcast has been named Category Leader in Asia Pacific for the Mid-market segment; Momentum Leader and High Performer across various regions including the Americas, Europe, and the MEA. These regional distinctions underline our growing customer base and their satisfaction on a global scale.
Additional Wins
Squadcast has shown notable ROI, often realized in about 8-9 months, compared to the typical industry timeframe of 18 months. Additionally, Squadcast has been recognised for its swift implementation period and earned its place among the leading tools in the IT Alerting category across various fronts:
Ease of use
Best ROI
Ease of doing business
Fastest Implementation
Our commitment to excellence is further reinforced by the High Performer and Highest User Adoption badges we received in the Mid-Market category across regions. This recognition underscores the value that organizations perceive in not just adopting Squadcast but also in the quick, tangible ROI they experience post-adoption.
Hear from our happy customers
Read more about what our users have to say about Squadcast on G2’s review pages.
"We're honored to be recognized as a High Performer and Category Leaders. At Squadcast, our mission is to provide Engineering & DevOps teams with the fastest, easiest, and most automated platform for Alerting, Incident Management, and Response. By empowering organizations to ensure the reliability of their IT infrastructure and applications, we're one step closer to our vision of a more dependable world. We extend heartfelt gratitude to our customers for their unwavering support and invaluable insights. Their feedback has been instrumental in shaping Squadcast into the leading IT Alerting solution it is today." Amiya Adwitiya, CEO of Squadcast.
Our customer centric mindset means that we’ll continue to listen and respond to our users and always look for new ways to enhance Squadcast. We are thankful to our valued customers for this validation. Onwards and upwards!
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