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Comparing the Top 9 Pagerduty Alternatives of 2025

Comparing the Top 9 Pagerduty Alternatives of 2025

February 29, 2024
Comparing the Top 9 Pagerduty Alternatives of 2025
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Pagerduty is a popular Incident Management platform that helps teams respond to alerts and incidents quickly and efficiently. However, its pricing structure can be complex and expensive for scaling businesses and Incident Response teams. In this blog post, we will compare the top 9 Pagerduty alternatives in 2025, and help you to choose the best one for your needs.

Pricing Pain Point of Pagerduty

Pagerduty’s plans are priced starting at $21/user/month. This plan misses out on most basic functionalities and if you need a plan with enough features to cover basic Incident Management functions it can get quite expensive – we’re talking upwards of $41/user/month. Also features like Runbook Automation, Stakeholder License, Status Pages etc. are not a part of these standard plans and are sold as costly add-ons.

Additionally, Pagerduty charges extra for support as well! Now let's look at some of the popular Pagerduty Alternatives

Tool Starting Price Key Features Best For
Squadcast $9/user per month On-Call Management with custom schedules, Incident Response with runbooks, Workflow automation, SLO tracking Teams needing comprehensive incident management and On-Call with transparent pricing
Opsgenie $9/user per month Alert routing, Schedule management, Basic reporting Teams using Atlassian products, though support has declined
xMatters $9/user per month Automated incident management, On-Call scheduling, Workflow automation Organizations wanting basic incident management at lower cost
Moogsoft Custom Quote AI-powered incident detection, Root cause analysis, Automated response Enterprise teams needing AIOps capabilities
AlertOps $5/user per month On-call scheduling, Call routing, Workflow automation Cost-conscious teams needing basic features
BigPanda Custom Quote Event correlation, Root cause analysis, Automated response Large enterprises needing advanced AIOps
Splunk On-Call Custom Quote Automated scheduling, Data insights, Automated workflows Teams already using Splunk
Firehydrant $500/20 users per month Incident analytics, Event tracking, Service catalog Modern engineering teams wanting user-friendly interface
Better Uptime $25/team per month On-call scheduling, Incident escalations, Audit timeline Small teams needing simple uptime monitoring

List of Top Pagerduty Alternatives and Competitors

1. Squadcast (Free and Paid)

The first platform we want to showcase is, of course, Squadcast.

Squadcast is a great Pagerduty alternative. It packs On-Call, Incident Response, and Reliability Workflows, the three important pieces in a robust Incident Management setup under one unified platform. The platform is also competitively priced and comes with a 14-day free trial where you can experience all its features from advanced automations to Workflows!

Below are some features of Squadcast

Squadcast Features
Feature highlights of Squadcast

  • Workflows to automate incident tasks and resolution
  • Built-in Private and Public Status Pages
  • Live Call Routing which enables routing incoming calls and voicemails to on-call responders.
  • Offers a proprietary Pagerduty migrator that migrates all your settings and preferences from Pagerduty to Squadcast

Squadcast Pricing:

Squadcast Pricing

Squadcast offers a transparent pricing structure as compared to Pagerduty pricing, along with a free plan for up to 5 users. Paid plans start at $9/month/user for your On-Call needs and go up to $21/user/month for their Enterprise plan, the top tier that includes all advanced features as well.

Tired of hidden fees and unclear pricing with your incident management platform?  Think you're overpaying for incident management? Squadcast offers transparent pricing that can save you significant money compared to Pagerduty pricing plans.  See exactly how much you could save as compared to Pagerduty plans with our easy-to-use cost comparison calculator.

G2 Review:

 “After over three years of using PagerDuty, we decided to switch to Squadcast, mainly due to challenges with PagerDuty’s pricing and customer support. Squadcast came highly recommended by one of our advisors, and I’m glad we made the switch! The migration process was seamless; the Squadcast team helped us achieve parity with our previous PagerDuty setup, including migrating all schedules, escalation policies, and configurations. Overall, I find Squadcast to be a superior product compared to PagerDuty, with better pricing, support, and flexibility. Highly recommended for teams looking to make a switch!”

2. Opsgenie (Free and Paid)

Opsgenie is one of the oldest Incident Management platforms founded in 2012 and later acquired by Atlassian in 2018. Since its acquisition in 2019, the product has not seen any updates and has been given lackluster support and reliability from the Atlassian team. There have been some reported instances of the platform being down for more than 2 weeks. However, Opsgenie is still is a good alternative to Pagerduty and provides a centralized platform for managing alerts, escalations, on-call schedules, and communications at a fair price.

Opsgenie Dashboard
Opsgenie dashboard

Below are some features of Opsgenie

  • Alert Routing: Routes alerts to the appropriate team members, ensuring that critical alerts are not missed.
  • Schedule Management: Provides tools for managing on-call schedules and ensuring that the right people are notified when incidents occur.
  • Reporting: Provides reporting tools that can be used to identify trends and improve incident response processes.

Opsgenie Pricing

Opsgenie offers a variety of pricing plans to suit the needs of businesses of all sizes. The Free plan is ideal for small businesses with up to 5 users, while the Essentials plan ($9/month/user) is a good option for businesses that need more advanced alerting and on-call management features. The Standard ($19/user/month) and Enterprise ($29/user/month) plans are designed for larger businesses that need even more comprehensive features and support.

Check out more: Opsgenie Alternatives

Also Read: Pagerduty Vs Opsgenie

G2 Review:

 “ Atlassian product hence its popular and its UI/UX is familiar. Great integration with Atlassian suite of products.Almost all must have features is present.

Not so costly license fee ... .UI/UX is not on par with PagerDuty. Some advanced features are missing which are present in the PD. Call volume increases to phone maximum value which is very annoying. Some AI can be used to provide more background of the issue”

3. xMatters (Free and Paid)

xMatters is an Incident Management platform that offers a decent range of features at a slightly lower price tag compared to Pagerduty. While it may not be the most advanced or feature-rich solution in the market, it provides a solid foundation for managing alerts, Escalations, On-Call schedules, and communications. For organizations seeking a reliable, albeit a bit rudimentary alternative to PagerDuty, xMatters could be a viable option.

xMatters Dashboard
xMatters dashboard

Below are some features of xMatters

  • Automated Incident Management for handling issues efficiently.
  • On-Call scheduling and alerting for timely issue resolution.
  • Workflow automation for proactive issue resolution and task streamlining.

xMatters Pricing 

xMatters as a Pagerduty alternative offers a variety of pricing plans to suit the needs of businesses of all sizes. The company's most basic plan is free to use. Paid plans start at $9/month/user and the plan that covers some advanced Incident Management functions costs $39/user/month. However, when it comes to large-scale deployments the pricing model is not transparent.

G2 Review:

"xMatters provides rapid responses to digital disruptions and a valuable tool in fixing problems with digital systems. It helps in handling user's issues and stay compliant with industry rules. But when it comes to advanced reporting, it takes time.

Sometime I feel that setting up xMatters becomes complicated, especially when teams do not have a lot of technical experience. if we see, the reporting feature is greatly customized but the layout could be simpler.”

4. Moogsoft (Paid)

Moogsoft, is an AIOps platform founded in 2011 and acquired by Dell in Aug 2023, it offers a range of features for managing IT operations. Its ability to integrate with various monitoring tools and its machine learning algorithms make it a viable alternative to PagerDuty for identifying and resolving incidents proactively. However, some users have reported occasional stability issues and limited customization options. Overall, Moogsoft is a solid Pagerduty alternative for teams seeking a comprehensive AIOps solution.

Moogsoft Dashboard
Moogsoft dashboard

Below are some features of Moogsoft

  • Incident detection: Moogsoft employs anomaly detection and machine learning algorithms to identify incidents in real-time.
  • Root cause identification: It utilizes advanced correlation and ML-based auto-classification for rapid incident root cause analysis.
  • Automated incident response: It also automates aspects of incident management, including task routing, remediation initiation, and incident closure.

Moogsoft Pricing

Moogsoft has an opaque pricing model and requires one to contact the team and a custom quote will be given based on the customer's requirements. Some factors that will affect the pricing are the number of users, the number of applications being tested, and the desired level of support.

G2 Review:

“Processing for alerts is the best where moogsoft helps us to transport the alerts and has awesome dashboard. Stability is a major concern in moogsoft. When the load increases. Moogsoft goes down”

5. AlertOps (Free and Paid)

AlertOps is an established Incident Management platform, founded in 2014, that offers a range of features for managing alerts, escalations, on-call schedules, and communications. It serves as a viable alternative to PagerDuty, particularly for organizations seeking a more cost-effective solution. However, some users have noted that AlertOps can be less user-friendly than PagerDuty and that its reporting capabilities are not as robust.

Alertops Dashboard
AlertOps dashboard

Below are some features of AlertOps

  • On-call scheduling: AlertOps offers a scheduling tool for assigning on-call responsibilities.
  • Call routing: It can route inbound calls to the appropriate on-call personnel.
  • Workflow automation: It also provides automation capabilities for streamlining incident response processes.

AlertOps Pricing 

AlertOps offers four pricing plans, including Starter ($0/month), Standard ($5/user/month), Premium ($15/user/month), and Enterprise ($23/user/month). Each plan comes with different features, such as easy on-call scheduling, enriched alerts, and advanced incident response automation.

G2 Review:

“It works well, we haven't had any issues from the system itself. If you can get it to route properly it will be consistent. Customer Support has good response time…. The filtering for the alerting isn't great and needs more work and improvement rather than having to recreate work for no reason. Especially since pricing can restrict how many filters you utilize. This restricts implementation and makes it more difficult to do the integration as well.”

6. BigPanda (Paid)

BigPanda is a leading AIOps event correlation and automation platform that has been lauded for its innovative approach to Incident Management. Founded in 2012, BigPanda has quickly gained market share due to its ability to help organizations prevent and resolve outages before they impact customers. However, in recent years, BigPanda has been criticized for its lack of focus on customer support and its high price tag. Despite these criticisms, BigPanda is still a good Pagerduty alternative.

BigPanda Dashboard
BigPanda dashboard

Below are some features of BigPanda

  • Event correlation: BigPanda's event correlation capabilities help IT operations teams identify incidents early, potentially preventing outages.
  • Root cause analysis: It provides tools to quickly identify the source of incidents, facilitating faster resolution.
  • Automated incident response: It also automates certain incident response tasks, streamlining the process.

BigPanda Pricing 

BigPanda offers a SaaS-based pricing model with different tiers based on the number of nodes monitored. However, there is no transparency on the pricing as BigPanda gives a custom quote based on individual customer requirements and these have been reported to be on the expensive side.

G2 Review:

“I like best about Bigpanda is it allows DevOps teams to work more effectively using Machine Learning & Artificial Intelligence technologies by Handling enormous Volumes of Complex raw data, which helps the management to get real-time updates.

The Support is not compelling and needs improvement if a Low or Medium support case is required. It takes 3 to 5 days to get a response. If we are escalating, they respond immediately.”

7. Splunk On-Call | Formerly VictorOps (Free and Paid)

VictorOps is another well-established incident management platform, founded in 2012 and acquired by Splunk in 2018. While it may not be as widely known as PagerDuty, VictorOps offers a comprehensive solution for managing alerts, escalations, on-call schedules, and communications, all at a competitive price point. Its robust features make it a strong contender as a Pagerduty alternative in the incident management space.

Splunk On-Call Dashboard
VictorOps dashboard

Below are some features of Splunk On-Call

  • Streamlined On-Call Management: Splunk On-Call automates On-Call scheduling and escalation policies, easing the administrative burden.
  • Data-Driven Insights: It provides detailed reporting and analytics to identify trends, optimize incident response, and minimize alert noise.
  • Automated Workflows: It can also automate time-sensitive actions, such as escalations and war room notifications, ensuring prompt incident handling.

Splunk On-Call Pricing 

Splunk On-Call is offered on a SaaS-based pricing model. However, the pricing is not transparent and varies depending on requirements.

Read more on Pagerduty Vs Splunk

G2 Review:

” Being able to create teams and configure shifts between them is one of the most helpful resources available on this platform…. provides easy integrations with several tools making its configuration very easy to set up. It may get a little tricky when wanting to schedule shifts between multiple teams and users. If you don't define how shifts should be previously, Splunk On-Call won't be helpful at this step”

8. FireHydrant (Free and Paid) 

FireHydrant is a modern Incident Management platform that has quickly gained popularity among engineering teams. Founded in 2016, FireHydrant has been praised for its user-friendly interface, powerful features, and reliable performance. However, the platform has been criticized for its limited customization options. Despite these limitations, FireHydrant is still a great alternative to Pagerduty.

FireHydrant Dashboard
FireHydrant dashboard

Below are some features of Firehydrant 

  • Incident Analytics Dashboard: Provides a comprehensive overview of incidents.
  • Event Tracking: Automatically tracks incident events, generating an accurate timeline.
  • Service Catalog: Centralized repository for service information, breaking down knowledge silos.

FireHydrant Pricing

FireHydrant offers a free plan and 2 paid plans Pro ($500/month) for 20 users and Enterprise (Custom). The Free plan includes basic incident management features, such as alerting and notifications, event correlation and analysis, and root cause analysis. The Pro plan includes additional features, such as incident management and response automation, ChatOps integrations, and enterprise support.

G2 Review:

“Everything related to the incident is in the same page, so it's easy to find all the related stuff from the incident for traceability. The UI on the incident management page sometimes not working as expected. Some fields are a little buggy”

9. Uptime | Formerly Better Uptime (Free and Paid)

Better Uptime founded in 2021 is a relatively new uptime monitoring and Incident Management platform that has gained traction due to its user-friendly interface and competitive pricing. While it offers a comprehensive suite of monitoring and management tools, it is best suited for smaller teams and has yet to establish a long-standing track record compared to more established players like PagerDuty.

BetterUptime Dashboard
Better Uptime dashboard

Below are some features of Uptime

  • On-call schedule calendar: Enables configuring the team's on-call duty rotations.
  • Flexible incident escalations: Allows customizing notification recipients based on incident parameters.
  • Incident audit timeline: Provides a second-by-second overview of incident progression.

Better Uptime Pricing 

Better Uptime as a Pagerduty alternative offers a variety of website monitoring plans to suit different needs and budgets. They have a free plan and three paid plans. Paid plans start at $25 per month and go up to  $170 per month/team.

G2 Review:

“Even if you're new to website monitoring, Better Stack's interface is intuitive and easy to navigate. Setting up monitors and understanding reports is simple and easy to understand. Upgrading from the free plan involves a significant price jump, potentially deterring users who only need a few additional features… While a mobile app exists, it lacks some core functionalities present in the web interface. A more feature-rich mobile app would be beneficial.”

Choosing the right Pagerduty alternative

If you are looking for a Pagerduty alternative, there is a good chance it could be due to high costs or poor support. If that’s true then transparent pricing and good support would be the first problems you would be looking to solve.

On-Call and incident management are very critical functions when you are looking for a Pagerduty alternative to ensure the reliability of your infrastructure and having the right setup to maintain it is important. The above Pagerduty alternatives can be a good option to meet your needs. Each has its unique set of capabilities and pricing structure. However, if you are looking for something that can seamlessly replace Pagerduty with excellent support, an easy-to-use interface and competitive pricing then Squadcast is an excellent alternative option.

Getting started with Squadcast

Getting started with Squadcast is easy. Simply sign up for the 14 day free trial to test out the platform. If you are migrating from Pagerduty, you can make use of Squadcast’s Pagerduty migrator which will help you migrate all the configurations from your existing Pagerduty account.

Wishing you luck in your quest to find the right Pagerduty alternative!

Written By:
February 29, 2024
Abhishek Sony
Abhishek Sony
February 29, 2024
Incident Management
SRE
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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Comparing the Top 9 Pagerduty Alternatives of 2025

Feb 29, 2024
Last Updated:
January 17, 2025
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Comparing the Top 9 Pagerduty Alternatives of 2025

Discover the top 9 PagerDuty alternatives for 2025. Compare the features, pricing, and benefits of all the Pagerduty competitors to find the best incident management tool for your needs.

Table of Contents:

    Pagerduty is a popular Incident Management platform that helps teams respond to alerts and incidents quickly and efficiently. However, its pricing structure can be complex and expensive for scaling businesses and Incident Response teams. In this blog post, we will compare the top 9 Pagerduty alternatives in 2025, and help you to choose the best one for your needs.

    Pricing Pain Point of Pagerduty

    Pagerduty’s plans are priced starting at $21/user/month. This plan misses out on most basic functionalities and if you need a plan with enough features to cover basic Incident Management functions it can get quite expensive – we’re talking upwards of $41/user/month. Also features like Runbook Automation, Stakeholder License, Status Pages etc. are not a part of these standard plans and are sold as costly add-ons.

    Additionally, Pagerduty charges extra for support as well! Now let's look at some of the popular Pagerduty Alternatives

    Tool Starting Price Key Features Best For
    Squadcast $9/user per month On-Call Management with custom schedules, Incident Response with runbooks, Workflow automation, SLO tracking Teams needing comprehensive incident management and On-Call with transparent pricing
    Opsgenie $9/user per month Alert routing, Schedule management, Basic reporting Teams using Atlassian products, though support has declined
    xMatters $9/user per month Automated incident management, On-Call scheduling, Workflow automation Organizations wanting basic incident management at lower cost
    Moogsoft Custom Quote AI-powered incident detection, Root cause analysis, Automated response Enterprise teams needing AIOps capabilities
    AlertOps $5/user per month On-call scheduling, Call routing, Workflow automation Cost-conscious teams needing basic features
    BigPanda Custom Quote Event correlation, Root cause analysis, Automated response Large enterprises needing advanced AIOps
    Splunk On-Call Custom Quote Automated scheduling, Data insights, Automated workflows Teams already using Splunk
    Firehydrant $500/20 users per month Incident analytics, Event tracking, Service catalog Modern engineering teams wanting user-friendly interface
    Better Uptime $25/team per month On-call scheduling, Incident escalations, Audit timeline Small teams needing simple uptime monitoring

    List of Top Pagerduty Alternatives and Competitors

    1. Squadcast (Free and Paid)

    The first platform we want to showcase is, of course, Squadcast.

    Squadcast is a great Pagerduty alternative. It packs On-Call, Incident Response, and Reliability Workflows, the three important pieces in a robust Incident Management setup under one unified platform. The platform is also competitively priced and comes with a 14-day free trial where you can experience all its features from advanced automations to Workflows!

    Below are some features of Squadcast

    Squadcast Features
    Feature highlights of Squadcast

    • Workflows to automate incident tasks and resolution
    • Built-in Private and Public Status Pages
    • Live Call Routing which enables routing incoming calls and voicemails to on-call responders.
    • Offers a proprietary Pagerduty migrator that migrates all your settings and preferences from Pagerduty to Squadcast

    Squadcast Pricing:

    Squadcast Pricing

    Squadcast offers a transparent pricing structure as compared to Pagerduty pricing, along with a free plan for up to 5 users. Paid plans start at $9/month/user for your On-Call needs and go up to $21/user/month for their Enterprise plan, the top tier that includes all advanced features as well.

    Tired of hidden fees and unclear pricing with your incident management platform?  Think you're overpaying for incident management? Squadcast offers transparent pricing that can save you significant money compared to Pagerduty pricing plans.  See exactly how much you could save as compared to Pagerduty plans with our easy-to-use cost comparison calculator.

    G2 Review:

     “After over three years of using PagerDuty, we decided to switch to Squadcast, mainly due to challenges with PagerDuty’s pricing and customer support. Squadcast came highly recommended by one of our advisors, and I’m glad we made the switch! The migration process was seamless; the Squadcast team helped us achieve parity with our previous PagerDuty setup, including migrating all schedules, escalation policies, and configurations. Overall, I find Squadcast to be a superior product compared to PagerDuty, with better pricing, support, and flexibility. Highly recommended for teams looking to make a switch!”

    2. Opsgenie (Free and Paid)

    Opsgenie is one of the oldest Incident Management platforms founded in 2012 and later acquired by Atlassian in 2018. Since its acquisition in 2019, the product has not seen any updates and has been given lackluster support and reliability from the Atlassian team. There have been some reported instances of the platform being down for more than 2 weeks. However, Opsgenie is still is a good alternative to Pagerduty and provides a centralized platform for managing alerts, escalations, on-call schedules, and communications at a fair price.

    Opsgenie Dashboard
    Opsgenie dashboard

    Below are some features of Opsgenie

    • Alert Routing: Routes alerts to the appropriate team members, ensuring that critical alerts are not missed.
    • Schedule Management: Provides tools for managing on-call schedules and ensuring that the right people are notified when incidents occur.
    • Reporting: Provides reporting tools that can be used to identify trends and improve incident response processes.

    Opsgenie Pricing

    Opsgenie offers a variety of pricing plans to suit the needs of businesses of all sizes. The Free plan is ideal for small businesses with up to 5 users, while the Essentials plan ($9/month/user) is a good option for businesses that need more advanced alerting and on-call management features. The Standard ($19/user/month) and Enterprise ($29/user/month) plans are designed for larger businesses that need even more comprehensive features and support.

    Check out more: Opsgenie Alternatives

    Also Read: Pagerduty Vs Opsgenie

    G2 Review:

     “ Atlassian product hence its popular and its UI/UX is familiar. Great integration with Atlassian suite of products.Almost all must have features is present.

    Not so costly license fee ... .UI/UX is not on par with PagerDuty. Some advanced features are missing which are present in the PD. Call volume increases to phone maximum value which is very annoying. Some AI can be used to provide more background of the issue”

    3. xMatters (Free and Paid)

    xMatters is an Incident Management platform that offers a decent range of features at a slightly lower price tag compared to Pagerduty. While it may not be the most advanced or feature-rich solution in the market, it provides a solid foundation for managing alerts, Escalations, On-Call schedules, and communications. For organizations seeking a reliable, albeit a bit rudimentary alternative to PagerDuty, xMatters could be a viable option.

    xMatters Dashboard
    xMatters dashboard

    Below are some features of xMatters

    • Automated Incident Management for handling issues efficiently.
    • On-Call scheduling and alerting for timely issue resolution.
    • Workflow automation for proactive issue resolution and task streamlining.

    xMatters Pricing 

    xMatters as a Pagerduty alternative offers a variety of pricing plans to suit the needs of businesses of all sizes. The company's most basic plan is free to use. Paid plans start at $9/month/user and the plan that covers some advanced Incident Management functions costs $39/user/month. However, when it comes to large-scale deployments the pricing model is not transparent.

    G2 Review:

    "xMatters provides rapid responses to digital disruptions and a valuable tool in fixing problems with digital systems. It helps in handling user's issues and stay compliant with industry rules. But when it comes to advanced reporting, it takes time.

    Sometime I feel that setting up xMatters becomes complicated, especially when teams do not have a lot of technical experience. if we see, the reporting feature is greatly customized but the layout could be simpler.”

    4. Moogsoft (Paid)

    Moogsoft, is an AIOps platform founded in 2011 and acquired by Dell in Aug 2023, it offers a range of features for managing IT operations. Its ability to integrate with various monitoring tools and its machine learning algorithms make it a viable alternative to PagerDuty for identifying and resolving incidents proactively. However, some users have reported occasional stability issues and limited customization options. Overall, Moogsoft is a solid Pagerduty alternative for teams seeking a comprehensive AIOps solution.

    Moogsoft Dashboard
    Moogsoft dashboard

    Below are some features of Moogsoft

    • Incident detection: Moogsoft employs anomaly detection and machine learning algorithms to identify incidents in real-time.
    • Root cause identification: It utilizes advanced correlation and ML-based auto-classification for rapid incident root cause analysis.
    • Automated incident response: It also automates aspects of incident management, including task routing, remediation initiation, and incident closure.

    Moogsoft Pricing

    Moogsoft has an opaque pricing model and requires one to contact the team and a custom quote will be given based on the customer's requirements. Some factors that will affect the pricing are the number of users, the number of applications being tested, and the desired level of support.

    G2 Review:

    “Processing for alerts is the best where moogsoft helps us to transport the alerts and has awesome dashboard. Stability is a major concern in moogsoft. When the load increases. Moogsoft goes down”

    5. AlertOps (Free and Paid)

    AlertOps is an established Incident Management platform, founded in 2014, that offers a range of features for managing alerts, escalations, on-call schedules, and communications. It serves as a viable alternative to PagerDuty, particularly for organizations seeking a more cost-effective solution. However, some users have noted that AlertOps can be less user-friendly than PagerDuty and that its reporting capabilities are not as robust.

    Alertops Dashboard
    AlertOps dashboard

    Below are some features of AlertOps

    • On-call scheduling: AlertOps offers a scheduling tool for assigning on-call responsibilities.
    • Call routing: It can route inbound calls to the appropriate on-call personnel.
    • Workflow automation: It also provides automation capabilities for streamlining incident response processes.

    AlertOps Pricing 

    AlertOps offers four pricing plans, including Starter ($0/month), Standard ($5/user/month), Premium ($15/user/month), and Enterprise ($23/user/month). Each plan comes with different features, such as easy on-call scheduling, enriched alerts, and advanced incident response automation.

    G2 Review:

    “It works well, we haven't had any issues from the system itself. If you can get it to route properly it will be consistent. Customer Support has good response time…. The filtering for the alerting isn't great and needs more work and improvement rather than having to recreate work for no reason. Especially since pricing can restrict how many filters you utilize. This restricts implementation and makes it more difficult to do the integration as well.”

    6. BigPanda (Paid)

    BigPanda is a leading AIOps event correlation and automation platform that has been lauded for its innovative approach to Incident Management. Founded in 2012, BigPanda has quickly gained market share due to its ability to help organizations prevent and resolve outages before they impact customers. However, in recent years, BigPanda has been criticized for its lack of focus on customer support and its high price tag. Despite these criticisms, BigPanda is still a good Pagerduty alternative.

    BigPanda Dashboard
    BigPanda dashboard

    Below are some features of BigPanda

    • Event correlation: BigPanda's event correlation capabilities help IT operations teams identify incidents early, potentially preventing outages.
    • Root cause analysis: It provides tools to quickly identify the source of incidents, facilitating faster resolution.
    • Automated incident response: It also automates certain incident response tasks, streamlining the process.

    BigPanda Pricing 

    BigPanda offers a SaaS-based pricing model with different tiers based on the number of nodes monitored. However, there is no transparency on the pricing as BigPanda gives a custom quote based on individual customer requirements and these have been reported to be on the expensive side.

    G2 Review:

    “I like best about Bigpanda is it allows DevOps teams to work more effectively using Machine Learning & Artificial Intelligence technologies by Handling enormous Volumes of Complex raw data, which helps the management to get real-time updates.

    The Support is not compelling and needs improvement if a Low or Medium support case is required. It takes 3 to 5 days to get a response. If we are escalating, they respond immediately.”

    7. Splunk On-Call | Formerly VictorOps (Free and Paid)

    VictorOps is another well-established incident management platform, founded in 2012 and acquired by Splunk in 2018. While it may not be as widely known as PagerDuty, VictorOps offers a comprehensive solution for managing alerts, escalations, on-call schedules, and communications, all at a competitive price point. Its robust features make it a strong contender as a Pagerduty alternative in the incident management space.

    Splunk On-Call Dashboard
    VictorOps dashboard

    Below are some features of Splunk On-Call

    • Streamlined On-Call Management: Splunk On-Call automates On-Call scheduling and escalation policies, easing the administrative burden.
    • Data-Driven Insights: It provides detailed reporting and analytics to identify trends, optimize incident response, and minimize alert noise.
    • Automated Workflows: It can also automate time-sensitive actions, such as escalations and war room notifications, ensuring prompt incident handling.

    Splunk On-Call Pricing 

    Splunk On-Call is offered on a SaaS-based pricing model. However, the pricing is not transparent and varies depending on requirements.

    Read more on Pagerduty Vs Splunk

    G2 Review:

    ” Being able to create teams and configure shifts between them is one of the most helpful resources available on this platform…. provides easy integrations with several tools making its configuration very easy to set up. It may get a little tricky when wanting to schedule shifts between multiple teams and users. If you don't define how shifts should be previously, Splunk On-Call won't be helpful at this step”

    8. FireHydrant (Free and Paid) 

    FireHydrant is a modern Incident Management platform that has quickly gained popularity among engineering teams. Founded in 2016, FireHydrant has been praised for its user-friendly interface, powerful features, and reliable performance. However, the platform has been criticized for its limited customization options. Despite these limitations, FireHydrant is still a great alternative to Pagerduty.

    FireHydrant Dashboard
    FireHydrant dashboard

    Below are some features of Firehydrant 

    • Incident Analytics Dashboard: Provides a comprehensive overview of incidents.
    • Event Tracking: Automatically tracks incident events, generating an accurate timeline.
    • Service Catalog: Centralized repository for service information, breaking down knowledge silos.

    FireHydrant Pricing

    FireHydrant offers a free plan and 2 paid plans Pro ($500/month) for 20 users and Enterprise (Custom). The Free plan includes basic incident management features, such as alerting and notifications, event correlation and analysis, and root cause analysis. The Pro plan includes additional features, such as incident management and response automation, ChatOps integrations, and enterprise support.

    G2 Review:

    “Everything related to the incident is in the same page, so it's easy to find all the related stuff from the incident for traceability. The UI on the incident management page sometimes not working as expected. Some fields are a little buggy”

    9. Uptime | Formerly Better Uptime (Free and Paid)

    Better Uptime founded in 2021 is a relatively new uptime monitoring and Incident Management platform that has gained traction due to its user-friendly interface and competitive pricing. While it offers a comprehensive suite of monitoring and management tools, it is best suited for smaller teams and has yet to establish a long-standing track record compared to more established players like PagerDuty.

    BetterUptime Dashboard
    Better Uptime dashboard

    Below are some features of Uptime

    • On-call schedule calendar: Enables configuring the team's on-call duty rotations.
    • Flexible incident escalations: Allows customizing notification recipients based on incident parameters.
    • Incident audit timeline: Provides a second-by-second overview of incident progression.

    Better Uptime Pricing 

    Better Uptime as a Pagerduty alternative offers a variety of website monitoring plans to suit different needs and budgets. They have a free plan and three paid plans. Paid plans start at $25 per month and go up to  $170 per month/team.

    G2 Review:

    “Even if you're new to website monitoring, Better Stack's interface is intuitive and easy to navigate. Setting up monitors and understanding reports is simple and easy to understand. Upgrading from the free plan involves a significant price jump, potentially deterring users who only need a few additional features… While a mobile app exists, it lacks some core functionalities present in the web interface. A more feature-rich mobile app would be beneficial.”

    Choosing the right Pagerduty alternative

    If you are looking for a Pagerduty alternative, there is a good chance it could be due to high costs or poor support. If that’s true then transparent pricing and good support would be the first problems you would be looking to solve.

    On-Call and incident management are very critical functions when you are looking for a Pagerduty alternative to ensure the reliability of your infrastructure and having the right setup to maintain it is important. The above Pagerduty alternatives can be a good option to meet your needs. Each has its unique set of capabilities and pricing structure. However, if you are looking for something that can seamlessly replace Pagerduty with excellent support, an easy-to-use interface and competitive pricing then Squadcast is an excellent alternative option.

    Getting started with Squadcast

    Getting started with Squadcast is easy. Simply sign up for the 14 day free trial to test out the platform. If you are migrating from Pagerduty, you can make use of Squadcast’s Pagerduty migrator which will help you migrate all the configurations from your existing Pagerduty account.

    Wishing you luck in your quest to find the right Pagerduty alternative!

    What you should do now
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.
    • Curious about how Squadcast can assist you in implementing SRE best practices? Discover the platform's capabilities through our Interactive Demo.
    • Enjoyed the article? Explore further insights on the best SRE practices.
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    • Get a walkthrough of our platform through this Interactive Demo and see how it can solve your specific challenges.
    • See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
    • Share this blog post with someone you think will find it useful. Share it on Facebook, Twitter, LinkedIn or Reddit
    What you should do now?
    Here are 3 ways you can continue your journey to learn more about Unified Incident Management
    Discover the platform's capabilities through our Interactive Demo.
    See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management.
    Share the article
    Share this blog post on Facebook, Twitter, Reddit or LinkedIn.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare our plans and find the perfect fit for your business.
    See Redis' Journey to Efficient Incident Management through alert noise reduction With Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Compare Squadcast & PagerDuty / Opsgenie
    Compare and see if Squadcast is the right fit for your needs.
    Compare our plans and find the perfect fit for your business.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    Discover the platform's capabilities through our Interactive Demo.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Learn how Scoro created a solid foundation for better on-call practices with Squadcast.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Discover the platform's capabilities through our Interactive Demo.
    Enjoyed the article? Explore further insights on the best SRE practices.
    We’ll show you how Squadcast works and help you figure out if Squadcast is the right fit for you.
    Experience the benefits of Squadcast's Incident Management and On-Call solutions firsthand.
    Enjoyed the article? Explore further insights on the best SRE practices.
    Written By:
    February 29, 2024
    February 29, 2024
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