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ON DEMAND WEBINAR

Reliability Reimagined: How SREs Spearhead Competitive CX

Organizations of all sizes are recognizing the critical importance of system and application reliability to their success. Site Reliability Engineers (SREs) play a unique role in shaping vital customer experiences by applying reliability principles throughout the entire product lifecycle. From data governance to user experience, SREs understand the intricate connections between infrastructure and customer satisfaction. They also know the challenges of maintaining reliability while keeping pace with market demands.

Site Reliability Engineering (SRE) offers a proven approach to tackling this challenge.

In this on-demand webinar, Salim, a seasoned expert with over 18 years of experience in overseeing reliability at Google, explores the history of Site Reliability Engineering and its core pillars. He also shares his insights on the exciting future of reliability engineering. A trailblazer in the SRE field, Salim has contributed to the Google book of SRE and achieved many other milestones.

Joining Salim is Biju, a technical leader with over 20 years of experience in Site Reliability Engineering, DevOps, and software development. Biju discusses the SRE approach to incident management and how Squadcast can support it. With a track record of scaling geographically distributed teams and delivering impactful solutions for millions of customers, Biju is an accomplished Open Source Evangelist and a valuable contributor to various projects, communities, and events.

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The role of the SRE presents a unique opportunity within an organization, & can spearhead vital customer experiences through the application of Reliability principles. In addition to balancing Reliability with the pace of feature development, SREs are also responsible for ensuring data governance, and good customer experience. Watch this webinar to understand:

  • The history of SRE through its core pillars
  • Exciting opportunities ahead in the field of Reliability engineering
  • How SRE will drive the next leap in Competitive CX
  • How Squadcast makes it easy to apply Incident Management principles for better SRE

Speakers

Aditya
Solutions
Engineer
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Ibrahim
Sales Development Representative
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Rahul
Product Marketing Manager
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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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