📢 Webinar Alert! Reliability Automation - AI, ML, & Workflows in Incident Management. Register Here
ON DEMAND WEBINAR

Live Call Routing with Squadcast: Helping Teams Achieve Faster Resolutions

Watch our insightful on-demand webinar, where we explore how Squadcast's Live Call Routing feature revolutionizes incident response for teams. Discover how direct communication can significantly reduce Mean Time to Resolution (MTTR) and enhance customer satisfaction.

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In this Webinar, You'll Learn:

  1. Introduction to Squadcast and Incident Reporting Challenges
    • Understand Squadcast’s role in reliability automation.
    • Explore traditional incident reporting challenges: escalations, delays, and poor communication.
    • Learn how Live Call Routing overcomes these issues for streamlined management.
  2. Understanding Live Call Routing
    • Grasp the core concept of a direct phone line for incidents.
    • See how callers reach on-call engineers and create incidents with voicemails.
    • Discover benefits: simplified reporting, faster resolution, reduced MTTR, and better customer satisfaction.
  3. How Squadcast Live Call Routing Works
    • Watch a demo showcasing simplicity and no-code setup.
    • Learn to provision numbers, configure routing, customize greetings, and map keypad options.
    • Follow a typical call flow from report to engineer response.
  4. Real-World Business Use Cases and Success Stories
    • Hear success stories of businesses using Live Call Routing.
    • See how they reduced MTTR, improved communication, and increased response efficiency.
  5. Bonus Q&A Round: Our experts answer your questions!

Speakers

Aditya
Solutions
Engineer
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Ibrahim
Sales Development Representative
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Rahul
Product Marketing Manager
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Can't Make It?

No problem! Register anyway, and we'll send you a recording of the webinar after the event.

Got Questions?

Reach out to us at flywheel@squadcast.com

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Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2 Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2 Users love Squadcast on G2
Squadcast is a leader in Incident Management on G2 Squadcast is a leader in Mid-Market IT Service Management (ITSM) Tools on G2 Squadcast is a leader in Americas IT Alerting on G2
Best IT Management Products 2024 Squadcast is a leader in Europe IT Alerting on G2 Squadcast is a leader in Enterprise Incident Management on G2
Users love Squadcast on G2
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