The Evolution of Incident Management: From On-Call to SRE

Incident Management has transformed dramatically over the last decade. What began with on-call teams and basic alerts has grown into a sophisticated process that emphasizes automation, collaboration, transparency, and continuous improvement.

Reliability is now the core focus of dedicated SRE teams, who work to ensure the best possible customer experience. But encouraging teams to embrace this change is just the first step in a larger cultural shift in how organizations view reliability in our increasingly digital world.

‍Watch this on-demand webinar to understand the evolution of Incident Management over the years. We'll delve into the challenges organizations face in establishing reliability practices and what you can do to improve visibility within your organization.