We use PII for two basic purposes: to provide and improve the Website and to provide and improve the Services. In particular, we use Contact Information to send alerts to Customers in accordance with the Customer’s notification rules and schedule. We may also use PII to facilitate the creation of and secure your account on our network; identify you as a User in our system; provide improved administration of our Website and Services; improve the quality of experience when you interact with our Website and Services; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Services and related services and for other marketing purposes of PagerDuty, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback. We may also analyze request and usage patterns so that we may enhance the content of the Website and Services or improve their respective functionalities, or for other business purposes. We may use and display your full name and email address when you send an email notification to a friend through Squadcast or any other tool from which you have connected to Squadcast (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from any other application/tool/website with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notifications of limited edition shop sales and other related information. However, you may indicate your preference at any time to stop receiving further promotional communications.
As described above, Squadcast processes Contact Information under the direction of the applicable Squadcast Customer (data controller) and has no direct relationship with the individuals (e.g., Devops Personnel) whose personal data it processes. Any individual who seeks access, or who seeks to edit or delete inaccurate Contact Information should direct his or her query to the applicable customer. It is the customer’s responsibility to edit or delete (or have edited or deleted) such Contact Information as set forth above.
Squadcast is committed to protecting the security of your PII. We use a variety of industry-standard security technologies and procedures to help protect your PII from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Squadcast cannot fully eliminate security risks associated with PII and mistakes and security breaches may happen. If you have any questions about security on our Website, you can contact us at the information below.
You may request and obtain from us once a year, free of charge, certain information about the PII (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of PII that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you would like to make such a request, please submit your request in writing to email@example.com.